Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 20 February 2020

Index

Index

A
Abrevaya, J., 468
Abusive supervision, revenge distinguished, 462
Abusive words or actions, interactional justice and, 97–98
Academy of Management Journal, 310
Acar, W., 279
Ackerman, L.A., 580, 601n
Adams, J. Stacy, 18–20, 23, 89, 95, 445, 462, 470–471
Adaptationist perspective of third-parties, 237–238
Adequate notice, due process in performance appraisal and, 606, 614
Administrative Science Quarterly, 310, 580
Affect, dimensional approach to. See Dimensional approach to affect
Affirmative action, diversity management and, 568–569
Agent-system model, 59–62, 167–168
Aggression, revenge distinguished, 462
Agronick, G., 358
Aguilera, R.V., 248
Ajzen, I., 633
Alarm-system perspective on fair process effect, 404, 408–413
Alder, G.S., 99
Alexander, S., 58
Alge, B.J., 99, 298, 303
Alicke, M., 365
American Customer Satisfaction Index, 642
Anderson, B., 19
Anderson, C.A., 101
Anderson, D., 580, 601n
Anderson, N., 629, 633
Andersson, L.M., 97, 468
Andrews, M.C., 544, 550–551
Ang, S., 544, 553
Annual Review of Psychology, 101
Anticipatory justice, 317–319
Anton, R.J., 96
Applicant attribution-reaction theory, 626–627
Applicant fairness reactions to selection process, 621–635
overview, 11, 621–622, 635
additional frameworks, 624–627
applicant attribution-reaction theory, 626–627
counterfactuals from fairness theory, 624, 626
application of organizational justice in selection context, 622
clarification of selection fairness, 624
early models, 622–624
effects of selection fairness, 627–628
“hard” outcomes, 627–628
“soft” outcomes, 627
emerging research issues, 633–635
additional outcome variables and explanatory variables, 633
best explanations, 635
changes to hiring process, 635
fairness perceptions for promotional processes, 634–635
individual differences in reactions, 633
moderators, 634
organizational size, 635
employer effects on, 630–633
applicant treatment, changing, 631–632
existing selection methods, changing, 630–631
explanations, providing, 632
feedback, providing, 632–633
Gilliland model
consistency, 623
explanations, 623
feedback, 623
formal characteristics, 622–623
honesty, 623
interpersonal effectiveness of administrator, 623
interpersonal treatment, 623
job relatedness, 622–623
opportunity to perform, 622–623
propriety of questions, 623
reconsideration opportunity, 623
selection information, 623
two-way communication, 623
international issues, 629–630
cross-cultural differences, 630
methods preferred by applicants, 629–630
research design issues, 628–629
laboratory versus field studies, 628
measurement, 628
(p. 657) selection procedural justice scales (SPJS)
overview, 624
consistency, 625
feedback, 625
information known, 625
job-relatedness content factor, 626
openness, 625–626
opportunity to perform, 625
propriety of questions, 626
reconsideration opportunity, 625
social fairness factor, 625–626
structural fairness factor, 625
treatment, 626
two-way communication, 626
Aquinas, Thomas, 260
Argo, J.J., 247
Aristotle, 94, 260
Armenakis, A.A., 595
Arnaud, A., 64, 113, 116, 128, 152, 192–193, 344
Arnold, T.J., 139, 150, 546, 548
Aronson, J.A., 464
Arvey, R.D., 623
Aryee, S., 98, 129, 157, 277, 544, 550–551
Ashkanasy, N.M., 279
Assumptions of organizational justice, 263–264
fairness, 263–264
subjectivity, 263
types of justice, 263
Athenstaedt, U., 419
Attraction-selection-attrition (ASA) model, 143
Authority, relational model of, 55–56, 353–354
Avolio, B., 589
Aycan, Z., 278
B
Babcock, L., 217
Bachiochi, P.D., 67, 568
Baer, M.D., 131
Bagger, J., 129, 157
Bagozzi, R.P., 245
Bailyn, L., 564
Baker, R.C., 626
Baker, T.L., 551
Bakker, A.B., 177
(p. 658) Barclay, Laurie J., 10, 67–68, 101, 116, 118, 123, 247, 338, 424, 432, 469, 499, 501–504, 509, 513–514, 516, 554
Bardes, M., 115, 125, 358
Barling, J., 279
Barnes-Farrell, J.L., 633–634
Baron, Jonathan, 334–336
Baron, R.A., 115, 118, 121, 145
Barrett-Howard, E., 54
Barsky, A., 244, 282, 285, 334, 425, 427
Bartel, C.A., 78
Bartels, D.M., 335
Bashshur, M.R., 155–156, 320
Baskin, T.W., 512
Bateman, T.S., 281
Batson, C. Dan, 4, 221, 225, 392, 396–397
Bauer, Talya N., 11, 115, 118, 151, 189, 624, 626–627, 630, 634
Baumeister, R.F., 216–217
Bazerman, M.H., 219, 227
Beal, D., 244, 334
Beaney, W.M., 101
Becker, T., 582, 584–585
Becker, W.J., 465
Begley, T.M., 361, 544, 553, 555
Behavioral and Brain Science, 467
Bell, B.S., 317, 338–339
Bell, C.M., 241, 247, 654
Benard, S., 564
Bendersky, C., 547
Benedetto, C.A.D., 146
Bennett, M., 74, 301
Bennett, N., 142, 144–145, 154, 552–553
Bennett, R.J., 466
Benson, L.I., III, 154, 157, 198, 451
Benson, W.L., 462
Berger, J., 19–20
Bernerth, J.B., 152–153, 156, 302, 582, 595, 597–598
Berscheid, E., 18, 20, 246
Bertolino, M., 626
Beugré, C.D., 115, 118, 121, 279, 338, 467
Bigley, G.A., 547
Bill of Rights, 261
Bindemann, M., 215
Bingham, J.B., 378
Bird, R., 463
Bitner, M., 644
Blader, Steven L., 4, 9–10, 63, 69, 194, 231, 242, 354–355, 359, 361–363, 434, 585, 598
Blalock, H.M., Jr., 25, 36
Blau, P.M., 38
Blodgett, J.G., 648
Bloustein, E.J., 97
Bobocel, D. Ramona, 6, 77–78, 112, 116, 120, 190, 241, 248, 333, 360, 375, 465, 470, 500, 562
Bodner, T.E., 626, 628, 635
Boehm, C., 337
Bollen, K., 544, 555
Bolton, R.N., 644
Bommer, W., 98–99
Bond, M.H., 42
Borden, Lauren A., 11
Born, M.P., 630
Bosse, D.A., 237
Bosveld, W., 177
Bothner, M.S., 37
Bottom, W.P., 527
Bounded autonomy, deontic justice and, 340
Bowen, D.E., 608
Braband, Janine, 212
Bradfield, M., 469, 523, 525
Braithwaite, J., 524–525
Branscombe, N.R., 156
Branyiczki, I., 547
Brass, D.J., 160, 279, 282, 300
Brehm, J.W., 339–341
Brett, J.M., 451, 454, 552
Brickman, P., 28, 33
Brinsfield, C.T., 99
Brockner, Joel, 65–69, 74–78, 174, 592, 597
Brodt, S.E., 587
Brooks, S.M., 339
Brown, D.J., 322
Brown, M.E., 139, 149
Brown, S.W., 644
Bruins, J., 75
Buchanan, R., 180
Buck, Vern, 89
Budhwar, P., 116, 124, 550
Bullying
justice motive and, 216
revenge distinguished, 462
Bunker, B.B., 508
Burke, M., 468
Burke, W., 580–581
Burns, T., 543, 547–548, 553
Bushman, B.J., 101
Business Ethics Quarterly, 469
Business-to-business (B2B) industry, complaint handling in, 648
Business-to-consumer (B2C) industry, complaint handling in, 648
Butterfield, Kenneth D., 10, 523, 525–528
Byrne, Z.S., 60, 63, 112, 168, 190, 333, 422, 468, 562
C
Caballer, A., 127, 151–152
Cadogan, J.W., 549
Caine, A., 58, 120
Caldwell, S.D., 139–140, 146–147, 581
Caleo, S., 152–153, 156, 302
Call, Matthew L., 9
Callan, Mitch, 214–216
Cameron, K.S., 524
Canela, M.A., 316
Cantril, H., 218
Carlsmith, K.M., 466
Carlson, D.S., 450
Caron, A.M., 468
Carpenter, N.C., 152–153, 156, 302
Carroll, S.J., 607
Cary, J., 315
Castilla, E.J., 564
Castillo, M.N., 569
Cavanaugh, Caitlin M., 11
Caza, B.B., 97
Centralization in organizational structure, 550–552
Certainty dimension, 425–428
Chaiken, S., 394
Chan, D., 153
Chan, Edmond, 101
Chandrashekaran, M., 644
Chang, C.H., 115, 117, 122
Charness, G., 239, 314
Chen, C.C., 277, 279
Chen, S., 394, 397
Chen, X.P., 139, 145
Chen, Y.R., 361–363
Chen, Z.X., 98, 550
Chertkoff, J.M., 313
Chi, N.W., 463
Chi, S.-C., 282
Chia, H.-B., 300
Chiaburu, D.S., 174
Child labor, deontic justice and, 334–336
Cho, J., 140, 149
Choi, J., 115, 127, 509
Christian, J.S., 115, 119
Christian, M.S., 115, 119, 142
Christian, S.J., 238, 247
Chung, C.K., 513
Churchill effect, 395–396
Cifa, C., 365
Civil rights movement, diversity management and, 563
Clark, S., 314
Clayton, S., 17, 279–280
Clay-Warner, J., 282
Clients, multifoci justice and, 176–177
human services, 177
professional service firms, 176–177
Climate. See Justice climate
Cloutier, J., 609
Cobo-Reyes, R., 239
Cocchiara, F., 180
Cockran, L., 296
Cognitive-experiential self-theory, fair process effect and, 410–411
Cohen, B.P., 16, 18–19, 25, 28–29
Cohen, J.D., 464
Cohen-Charash, Y., 61, 91, 166, 422
Cojuharenco, Irina, 8–9, 115–116, 311, 319–320
Colak, M., 146
(p. 659) Collective rationality, 390
Collins, N.L., 411
Communication, due process in performance appraisal and, 609–610
Communications systems in organizational structure, 554
Community healing, facilitating through restorative justice, 524
Comparative emphasis scale, 391, 394–395, 397, 402
Compensatory justice, 477–491
overview, 10, 477–478, 491
conceptual model of, 479
emerging research issues, 490–491
organizational commitment and, 478
organizational consequences of, 485–488
characteristics of transgression, 487
to injustice responder, 486–487
perpetrator blame, 487–488
relational context, 487
severity of offense, 488
psychological function of, 478–485
instrumental concerns, 478–481
moral concerns, 483–485
relational concerns, 481–483
response, characteristics of, 488–489
amount of compensation, 488
other repair strategies, compensation paired with, 488–489
retributive justice distinguished, 478
“Robin Hood effect” and, 482, 484–485
self-concept and, 481, 485
victims and third parties, influence of, 489–490
cultural value orientation, effect of, 489–490
empathy, effect of, 489
power, effect of, 490
Complaint handling, 641–655
overview, 12, 641, 654–655
American Customer Satisfaction Index and, 642
antecedents of justice, 643–648
complaint handling characteristics, 643–644
failure characteristics, 644–646
organization characteristics, 646–647
product or industry characteristics, 647–648
defined, 641–642
distributive justice and, 642–643, 649–650, 652
emerging research issues, 650–654
effectiveness optimizing models, 650–651
employee defensive responses, 651–653
multiple failures and system-related customer perceptions, 653–654
failure defined, 641
general-specific purpose model and, 650
informational justice and, 642, 649–650
interactional justice and, 642–643, 651–652
interpersonal justice and, 642, 649–650
matching model and, 650
multiplicative model and, 650
nomological network and mediation tests, 649–650
in organizations, 641–642
outcomes of justice, 648–649
perceived justice and, 642–643
procedural justice and, 642–643, 649–652
relative strength of justice types, 644, 648–649
satisfaction with complaint handling (SATCH) testing and, 649–650
Concern for others subscale, 391, 394–395, 397, 402
Conflict and injustice, 443–456
overview, 10, 443, 456
conflict defined, 443–445
distributive justice and, 447
informational justice and, 447
injustice defined, 445–449
intergroup conflicts, 446
international conflicts, 446
inter-organizational conflicts, 446
interpersonal conflicts, 446
interpersonal justice and, 447
intra-individual conflicts, 446
intra-organizational conflicts, 446
justice facets and, 447
management of conflict, 449–453
dual-concern model, 449–450
third-party strategies, 450–452
management of injustice, 453–456
conflict-related insights, role of, 455–456
interpersonal treatment, strategies for enhancing perceived fairness of, 453–455
outcomes, strategies for enhancing perceived fairness of, 453
procedures, strategies for enhancing perceived fairness of, 453
overall justice and, 448
procedural justice and, 447
process conflicts, 444
relational conflicts, 444
task conflicts, 444
types of conflicts, 444
Congruence, 433–435
Conlon, D.E., 29, 313, 316
Conservation of resources (COR) theory, 180–181
Constitution, 260–261, 614
Contempt anger and disgust (CAD) hypothesis
deontic justice and, 337
dimensional approach to affect and, 429
Contribution principle, varieties of, 30–32
Control models, 68–69
Cook, K.S., 15
Cooper, C.D., 508
Cornelis, I., 363
Corporate social responsibility (CSR)
multifoci justice and, 182
third-party perspective of justice and, 248–249
Cortina, L.M., 97
Cost-benefit analysis, third-party perspective of justice and, 246–247
Counterproductive work behaviors (CWBs), 499–500
Co-workers, multifoci justice and, 174–175
interpersonal justice, 174
procedural justice, 174–175
Cox, S.S., 466–467
Coyle-Shapiro, J.A.M., 463
Crant, J.M., 152
Cregan, C., 300
Crossley, C.D., 464
Crude law of social relations, 20–21
Cugueró-Escofet, N., 316
Cultural effects on organizational justice, 273–286
overview, 8, 273, 285–286
defining culture, 273–274
diversity and, 284–285
ecosocial theory and, 283
integrated nomological networks, 280–284
overview, 283–284
affective states, 282
health, 282
identity, 280–281
leadership, 281–282
organizational justice outcomes, 282–283
multilevel culture, 275–276
OCB and, 280, 283
organizational commitment and, 283
organizational systems theory and, 281
practical considerations, 284–285
research, 276–280
culture x justice x levels, 278–280
social identity theory and, 275, 281
stress-as-offense-to-self theory and, 283
Cunha, M.P., 181
Curtis, M.B., 247
Customers
complaint handling and (See Complaint handling)
multifoci justice and, 175–176
customer-directed sabotage, 176
emotional labor, 175–176
Cynicism about organizational change (CAOC), 589
D
Dahl, D.W., 247
Daly, J.P., 588
Dansereau, F., 149
Dar, Y., 29
Darley, J.M., 239, 247, 480
Davidenko, N., 214
Davidson, M., 314
Davis, M., 646
Davis, M.H., 391, 397
Day, D.V., 627
Dayan, M., 140, 146
de Angelis, M., 644
De Backer, M., 115–116
Debrah, Y.A., 98
Debusschere, M., 34
DeCelles, K.A., 529
Deception, interactional justice and, 96
Declaration of Independence, 260, 342
De Cremer, D., 69–70, 247, 297–298, 361, 363, 508, 582–584, 600
De Dreu, C.K.W., 390, 443
Deery, S.J., 139, 145
Defining organizational justice
overview, 3–4
cultural context, 274–276
legal justice context, 262–263
multilevel justice, 276
Degoey, P., 143, 302–303, 354
Delery, J., 279–280
del Rio-Lanza, A.B., 644, 649–650
Dencker, J.C., 304
den Ouden, N., 70
Denzler, M., 466
Deontic justice, 331–346
overview, 9, 331, 345–346
beyond justice, 339–343
bounded autonomy and, 340
child labor and, 334–336
contempt anger and disgust (CAD) hypothesis and, 337
dimensional approach to affect and, 428–430
emerging research issues, 344–345
empirical research, 338–339
force-field analysis and, 345
force of ought, 339–340
inherent deontic framing, 342–343, 345
instrumental deontic framing, 341–342, 345
justice versus morality, 343–344
leverage-salience theory and, 346
limits of freedom and, 340–341
moral emotions, role of, 336–338
origins of concept, 331–333
protected values and, 334–336
related concepts, 333–334
sacred value protection model (SVPM) and, 335
sacred values and, 334–336
self-concept and, 333
taboo trade-offs and, 334–336
Derogatory judgments, interactional justice and, 96–97
Derous, E., 630
Desai, S.D., 78
DeScioli, P., 238
Desmet, P.T., 484
Deutsch, M., 20, 27–28, 37, 277, 292
Devezer, B., 464
Deviance, revenge distinguished, 462
Dew, A.F., 626
de Wit, F.R.C., 444
DeWitt, R., 592
de Witte, K., 634
Dhensa, R.K., 504
Diaz-Martin, A.M., 644
Diefendorff, J.M., 322
Diekmann, K.A., 78, 243
Dietz, J., 139, 145, 528
DiMatteo, L., 463
Dimensional approach to affect, 419–436
overview, 10, 419–421, 435–436
certainty dimension, 425–428
contempt anger and disgust (CAD) hypothesis and, 429
deontic justice and, 428–430
discrete approach contrasted, 422–423
instrumental approach to organizational justice, 423–425
justice agents and, 421
justice and, 421–422
morality dimension, 428–430, 436n
social dimension, 430–435
congruence and, 433–435
inward-focused versus outward-focused emotions, 432–433
social orientation and, 430–432
third parties and, 421
uncertainty management theory and, 425–428
valence dimension, 423–425
di Pelligrino, G., 429
Dirks, K.T., 283, 508, 528
Disrespect, interactional justice and, 97
Distributive justice, 15–45
generally, 3
overview, 6, 15–16, 43–45, 138
complaint handling and, 642–643, 649–650, 652
conflict and, 447
conflicts, 41
empathy and, 394–395
justice rules regarding, 189
as normative criterion for fairness, 166
object of judgments, 35–41
nature of social resource, 35–37
resource production and acquisition, 37–38
social resource theory and, 38–41
organizational change and, 595, 597–598, 600
process of social comparison and, 292
reactions to injustice, 41–43
dispositional sensitivity to befallen injustice, 42–43
equalization effect, 42
forgiveness, 42
generosity effect, 42
hurdle model, 42
justice trap, 42
lack of reaction, 44
trickle-down effect, 43
reasons for distribution, 16–18
acting justly, 16–18
justice versus other interests, 16
thinking about justice, 16–18
resource allocation and, 23–35
combinations of principles, 32–34
contribution principle, varieties of, 30–32
equality principle, varieties of, 30–32
macrojustice principles, 34–35
need principle, varieties of, 30–32
principles versus subrules, 26–30
socio-political justice perspectives, 34–35
supervisor-focused, multiple event-based adaptation of faceted justice, 191
theories and models, 18–23
equity theory, 19
general social psychological theory, 20
goal and strategy, justice as, 22
integration of equity and social competition, 23
integration of equity and status value theory, 20
internal standard, 19
justice motive theory, 21
justice principle combination, 22
(p. 661) justice versus preference, 23
means for control, justice as, 22
multiprinciple justice, 20–21
negotiated justice, 22–23
orientation of behavior, 18
source of behavior, 18
status value theory, 19–20
type of motivation, 18
tree, 30
Diversity management, 561–572
overview, 11, 561–562, 572
affirmative action and, 568–569
civil rights movement and, 563
comparison of identity blind and identity conscious diversity management, 566–567
emerging research issues, 570–572
employee reactions, 567–568
identity blind diversity management, 563–564
identity conscious diversity management, 563, 565–566
instrumental approach to organizational justice and, 562
interpersonal approach to organizational justice and, 562
moral approach to organizational justice and, 562–563
promoting employee-organization agreement, 569–570
Donovan, M.A., 174
Doosje, B., 156
Dovale, C., 216
Dovidio, J.F., 365
Doyle, M., 276
Drasgow, F., 174
Dronkert, E., 75
Dual-concern model, 449–450
Due process in performance appraisal, 605–618
overview, 11, 605–606, 616–618
formal tests, 606–608
global context, applications in, 614–616
adequate notice, 606, 614
evidence-based judgment, 606, 615
fair hearing, 606, 614–615
limits on influence of, 615–616
implicit person theory (IPT) and, 611
legal justice versus organizational justice, 260
LMX and, 612
power distance orientation and, 616–617
systemic versus interpersonal aspects, 608–614
communication, 609–610
ratee role, 612–613
rater-ratee training, 613–614
rater role, 610–612
Duffy, M.K., 96
Dworkin, Ronald, 264–265
E
Earley, P.C., 353
Eaton, J., 504, 527
Eckhoff, T., 27, 31
Ecosocial theory, 283
Edwards, B.D., 151
Edwards, J.R., 180
Egan, T.D., 545, 550
Ehrhart, M.G., 139, 148–149
Eisenberger, N.I., 411
Ellard, J.H., 214
Ellemers, N., 156
Ellis, A.P., 115, 119
Ellsworth, P.C., 425–426
Elson, S.B., 481
Emmons, R.A., 535
Emotions
deontic justice, role in, 336–338
interactional justice, emotions of injustice, 100–101
inward-focused versus outward-focused emotions, 432–433
revenge, as accelerators for, 467–468
Empowerment, restorative justice and, 532, 534
Enright, R.D., 511–512
Entity judgments, overall justice and, 112
Equality principle, varieties of, 30–32
Equity theory
overview, 19
as general social psychological theory, 20
integration with social competition, 23
integration with status value theory, 20
revenge and, 462, 470–471
Erdogan, B., 115, 118, 140, 151, 609–611, 614–615, 630
Erez, A., 247, 278
Ertürk, A., 181
Estrada-Hollenbeck, M., 42
Eurich, T., 468
Euwema, N., 555
Evans, J., 142
Event judgments, overall justice and, 112
Evidence-based judgment, due process in performance appraisal and, 606, 615
Experiential-intuitive processing, fair process effect and, 410–411
Exposure to personal danger, interactional justice and, 99
F
Facchin, S., 463
Facet composite approach, overall justice and, 112
Faceted justice, 190–192, 194–195
Failure characteristics, complaint handling and, 644–646
Fair hearing, due process in performance appraisal and, 606, 614–615
Fairness heuristic theory, 371–377
overview, 9, 371–372, 382
conceptualization of fairness in, 372–373
consequences of processes, 373–375
primacy effect, 374
substitutability effect, 374–375
organizational change and, 590
organizational commitment and, 371
overall justice and, 111–112, 117–121, 124–125, 127, 130
practical implications of, 376–377
procedural justice and, 70–71
purpose of, 373
re-evaluation of heuristics, 375–376
system justification theory and, 9, 380–382
time context of organizational justice and, 311, 316
uncertainty management theory, synthesis with, 380–382
uses of, 373
Fairness of organizational justice, 263–264
Fairness theory
applicant fairness reactions to selection process and, 624, 626
procedural justice and, 71–72
target similarity model and, 172–173
Fair process effect, 294, 403–414
overview, 9, 403–404, 413–414
alarm-system perspective on, 404, 408–413
alternate view of organizational behavior and, 413–414
cognitive-experiential self-theory and, 410–411
conceptualizing, 404–408
experiential-intuitive processing and, 410–411
fair treatment compared, 405–406, 414n
fMRI testing and, 411–412
instances of, 404–408
interactional justice and, 406–407
organizational commitment and, 404
as psychological effect, 408
psychological insight into, 408–413
rational-cognitive processing and, 410–411
sense-making processes and, 408–413
Fang, R., 300
Fasolo, P.M., 313, 316
Fassina, N.E., 279–280
Feather, N.T., 480
Fehr, R., 455, 465, 469, 499–500, 516, 528
(p. 662) Fein, E.C., 116
Feinberg, J., 6, 90, 93–96, 292–293
Fellenz, M., 315
Ferguson, H.J., 215
Ferrin, D.L., 283
Ferris, D.L., 322
Field, H.S., 595
Fifth Amendment, 605
Financial compensation, justice motive and, 217–221
Finch, D.M., 151
Findley, H.M., 609
Finkelstein, R., 279–280
Finkl, J., 593–594
Fischer, R., 277–278, 281
Fishbein, M., 633
Fiske, A.P., 337
Fitzsimmons, G.J., 381
Flexibility, restorative justice and, 532, 534
Foa, E.B., 35
Foa, U.G., 35, 38
Fodchuk, K., 278
Follet, Mary Parker, 450
Foo, M.-D., 300
Force-field analysis, deontic justice and, 345
Ford, D.K., 634
Ford, M.T., 283
Forgiveness
restorative justice and, 526–527
revenge and, 466
Forgiveness interventions, role in recovery from organizational injustice, 511–512
Forkosch, Morris D., 606
Formalization in organizational structure, 550
Formal power and authority in organizational structure, 552–553, 556
Fornell, C., 642, 651
Fortin, Marion, 8–10, 315–316
Fourteenth Amendment, 605
Franklin, Aretha, 97
Franklin, Benjamin, 235, 249
Frantz, Moelle B., 11
Franz, G., 304
Fredrickson, B.L., 506
French, J., 552–553
French, W., 10
Freud, Sigmund, 205
Friedman, R.A., 314, 450
Fubara, E.L., 569
Functional magnetic resonance imaging (fMRI) testing
fair process effect and, 411–412
revenge and, 464
uncertainty management theory and, 379
Fundamental organizational dilemma, 4
Fürst, A., 545, 548, 644, 646–648, 652
G
Galinsky, A.D., 243
Galvin, R.F., 37
Games, justice motive and, 218
Ganapathi, J., 248
Ganesan, S., 64, 644
García-Izquierdo, A.L., 634
Garling, T., 468
Garza, A.S., 115, 119
Geenen, B., 634
Gelfand, M., 115–116, 278, 281, 443, 455, 469, 499–500, 516, 528, 571
General-specific purpose model, complaint handling and, 650
George, J.M., 189, 309, 321
Geyer, P.D., 588
Gilbert, T.D., 466
Giles, W.F., 609
Gillespie, J.Z., 633
Gillespie, T.L., 266, 528
Gilliland, S.W., 58, 142, 189, 198, 608, 621–624, 626–628
Glass, D.C., 98
Glerum, David R., 9
GLOBE studies, 279, 285
Goal-blockage. See Conflict and injustice
Godart, F.C., 37
Goethe, Johann Wolfgang von, 16
Goldberg, J., 216
Goldman, Barry M., 8, 60, 67, 167, 267, 339, 445, 451, 505, 528
Goldstein, H., 150
Gollwitzer, M., 466
Gonzales, M.H., 526
Goode, E., 28
Goodspeed, J., 470
Goodstein, Jerry, 10, 501, 523, 525–528
Goodwin, C., 644, 647–648
Gopinath, C., 582, 584–585
Gosse, Leanne, 6
Gracia, F.J., 127, 151–152
Gracia, M., 238
Gramzow, R.H., 365
Grandey, A.A., 175
Graso, M., 470
Gray, R., 454, 527
Green, A., 315
Green, M.C., 481
Greenbaum, R.L., 76, 115, 122, 247, 358, 654
Greenberg, Jerald, 16, 18, 25, 28, 51, 57, 60, 91, 99, 110, 112, 138, 192, 196, 295–297, 302, 310, 445, 544, 555, 587, 591–593, 595–596, 600, 624
Greer, L., 444
Grégoire, Y., 464, 470
Grienberger, I.V., 293
Griffin, B., 140, 146
Griffith, Matthew D., 6
Groth, M., 626
Group-engagement model
overview, 354–356
organizational change and, 583, 585
Group-value model, 55–56, 352–353
Grove, J., 296
Grover, S.L., 97, 592
Guala, F., 238
Gupta, N., 279–280
Gupta, V., 610
H
Hadani, N., 321
Hafer, Carolyn, 213
Haidt, Jonathan, 245, 337, 342, 428
Hakonen, M., 71, 140, 150–151
Halvorsen-Ganepola, M.D.K., 198, 514
Hammer, T.H., 115, 118
Handbook of Organizational Justice (Greenberg & Colquitt), 112–114
Handbook of Social Resource Theory (Törnblom & Kazemi), 35
Hanges, P.J., 454, 586–588, 591, 599
Hanselmann, M., 335
Hansen, S.D., 182
Harcourt, M., 610, 613, 617
Harland, L.K., 293
Harold, C.M., 115, 122, 168–169, 311, 322–323, 463, 470, 544, 554, 557
Harris, C.M., 169, 180
Harrison, D.A., 149, 174
Harrison, J.K., 607
Hartmann, F., 615
Hartnell, C.A., 148–149, 178
Hastorf, A.H., 218
Hauenstein, N.M.A., 112–113
Hausknecht, J.P., 315–316, 627–629
Hayek, F.A., 262
Hedrick, K., 504
Hegtvedt, K.A., 15
Heider, F., 339–340
Heller, D., 322
Helson, H., 19
Henik, E., 245
Henley, A., 180
Henrich, J., 286
Herda, D.N., 115–117, 176
Herold, D.M., 140, 146–147, 581
Hershcovis, M.S., 279, 463
Heskett, J.L., 40
Heslin, P.A., 611
Hess, Ronald L., Jr., 12, 64, 644–646, 650–651
Hiemstra, A.M.F., 630
Hierarchical level of organizational structure, 554–556
Hirschfeld, R.R., 582
Hirschman, A.O., 405
Hoang, T.G., 630
(p. 663) Hoegg, J., 245, 429
Hofstede, G., 273–275, 277, 284, 617, 630
Hogg, M.A., 377
Holbrook, R.L., 612
Hollensbe, E.C., 122, 131, 299, 305, 323, 643
Holmes, D., 278
Holmes, J.G., 411
Holmes, Oliver Wendell, 261
Holmvall, C.M., 77–78, 360
Holtz, B.C., 115, 122, 168–169, 311, 322–323, 463, 470, 544, 554, 557
Homans, G., 38, 89
Homburg, C., 545, 548, 644, 646–648, 652
Honkanemi, L., 633
Horner, M.T., 152–153, 156, 302
House, R.J., 278, 281
Hsiang, S.M., 468
Hsiung, H.H., 141, 152
Hui, C., 361, 555
Hui, H., 279
Hulland, J., 545, 554
Human alarm system, 379
Human dignity, interactional justice and, 97–99
Hung, T.K., 463
Hunt, T.G., 551
Huo, Y.J., 284, 353, 357
Hutchinson, S., 62
Huth, M., 631
Hypocrisy, justice motive and, 221
I
Idea generation, multifoci justice and, 179
Idea promotion, multifoci justice and, 179
Identity blind diversity management
overview, 563–564
identity conscious diversity management compared, 566–567
Identity conscious diversity management
overview, 563, 565–566
identity blind diversity management compared, 566–567
Identity enhancement, relational models of procedural justice and, 364–366
Identity models, 69–70
Identity scripts, 225
Identity security, relational models of procedural justice and, 364–366
Iliev, R., 334
Imada, S., 337
Implicit person theory (IPT), 611
Impression management, 295–296
Incivility, revenge distinguished, 462
Inclusiveness, restorative justice and, 531, 534
Inconsiderate actions, interactional justice and, 97
Individual application of legal justice, 261
Industry characteristics, complaint handling and, 647–648
Informational justice
overview, 166
complaint handling and, 642, 649–650
conflict and, 447
justice rules regarding, 189
organizational change and, 587–591, 593, 595, 597–598, 600
supervisor-focused, multiple event-based adaptation of faceted justice, 191
Information uncertainty, 382n
Inherent deontic framing, 342–343, 345
Instrumental approach to organizational justice
dimensional approach to affect and, 423–425
diversity management and, 562
other orientation theory and, 388
procedural justice and, 68–69
Instrumental concerns regarding compensatory justice, 478–481
Instrumental deontic framing, 341–342, 345
Interactional justice, 89–101
generally, 3
overview, 6, 89–90, 101, 142
complaint handling and, 642–643, 651–652
conceptual status of construct, 90–91
core properties, 93–100
abusive words or actions and, 97–98
comparative and noncomparative principles, 93–95
deception and, 96
derogatory judgments and, 96–97
disrespect and, 97
exposure to personal danger and, 99
human dignity, 97–99
inconsiderate actions and, 97
invasion of privacy and, 98–99
truth, 95–97
co-workers and, 174
emerging research issues, 100–101
emotions of injustice, 100–101
other related constructs compared, 100
reasons for unfair treatment, 101
fair process effect and, 406–407
informational justice (See Informational justice)
interpersonal justice (See Interpersonal justice)
multifoci justice and, 168–169
as normative criterion for fairness, 166
organizational change and, 595–598, 600
organizational commitment and, 92
origins of concept, 90–93
process of social comparison and, 293–294
research, 91–93
affects, judgments and behaviors, 92
moderator variables, 93
new workplace arrangements, 92–93
organizational processes, 92–93
self-esteem and, 93, 97
Interaction effect models, 64–68
Intergroup conflicts, 446
International conflicts, 446
Inter-organizational conflicts, 446
Interpersonal approach to organizational justice. See also Interpersonal justice
diversity management and, 562
other orientation theory and, 388
Interpersonal conflicts, 446
Interpersonal justice
overview, 166
complaint handling and, 642, 649–650
conflict and, 447
co-workers and, 174
justice rules regarding, 189
organizational change and, 587–591, 593–595, 597–598, 600
supervisor-focused, multiple event-based adaptation of faceted justice, 191
Interventions, role in recovery from organizational injustice, 509–514
effectiveness of, 513
forgiveness interventions, 511–512
persons implementing, 513
positive psychology interventions, 510–511
selection of intervention, 512–513
time for use of, 513
Intra-individual conflicts, 446
Intra-organizational conflicts, 446
Invasion of privacy, interactional justice and, 98–99
Iowa Civil Rights Act, 258
Ittner, H., 555
Iverson, R.D., 145
J
Jackson, C.L., 143, 154, 301
Jacobshagen, N., 463
James, Keith, 8, 274, 276–277, 282, 556
James, W., 76
Janczur, B., 177
Janson, A., 376
Jawahar, I., 612
Jaworski, R.A., 553
Jehn, K.A., 444–445
Jensen, J.M., 463
Jia, M., 152
Jiménez, N., 239
Johansson, L., 338
Johnson, J.P., 118–119, 122, 139, 147–148
(p. 664) Johnson, Michael A., 10–11
Johnson, R.E., 115, 117, 119–120, 360
Johnson, Samuel, 461
Joireman, J., 464
Jones, D.A., 124, 167, 274, 281–282, 298, 303, 305, 310–311, 314, 319, 334, 373, 375, 463, 465, 469, 500
Jones, G.R., 189, 309, 321
Jones, K.S., 630
Jones, T.M., 344
Joshi, A., 304
Jost, J.T., 15, 23
Journal for Empirical Research, 268
Journal of Applied Behavioral Science, 580
Journal of Applied Psychology, 310, 580
Journal of Management, 310, 580
Journal of Occupational and Organizational Psychology, 35
Journal of Organizational Behavior, 580
Journal of Organizational Change Management, 580
Judge, T.A., 115, 122, 180, 334, 554
Justice agents, dimensional approach to affect and, 421
Justice climate, 137–160
overview, 6–7, 137–138, 160
attraction-selection-attrition model and, 143
emerging research issues, 157–160
longitudinal development of, 160
measurement of, 157–158
other sources, 159–160
overall justice climate, 158–159
literature review, 144–153
as antecedent variable, 144–146
ethical leadership and, 149
interactive effects of, 149–152
meta-analysis of, 152–153
organizational change and, 146–147
servant leadership and, 148–149
strategic relationships and, 147–148
transformational leadership and, 149
measures and samples, 139–141
OCB and, 148–152, 155
organizational commitment and, 142, 144–145, 147, 150–151, 155
origins of concept, 142–143
peer justice climate, 156–157
power distance orientation and, 150
revenge and, 470
social information processing theory and, 142–143
strength of, 153–156
measurement of, 153–154
meta-analysis of, 156
research on, 154–156
Justice facets
conflict and, 447
effect on overall justice, 123–124, 126
Justice judgment model, 53–55
Justice motive, 205–232
overview, 7–8, 21, 205–207
bullying and, 216
financial compensation and, 217–221
games and, 218
hypocrisy and, 221
individual assessment of justice or injustice, 222–227
identity scripts, 225
nonunit scripts, 225–227
preconscious scripts, 223–224
unit scripts, 225–227
organizational commitment and, 230
origins of concept, 209–211
personal contract and, 210–211
other moral imperatives distinguished, 207–209
personal contract and
overview, 7
delayed gratification and, 210–214
dynamics of, 213–214
emergence of, 210–211
research linking to justice motive, 211–214
preconscious processes, evidence of, 215–222
cognitive-affective processes, 218–222
self-serving motives distinguished, 216–218
procedural justice, importance of, 228–232
sexually-transmitted diseases (STD) and, 215–216
workplace examples, 227–228
K
Kacmar, K.M., 544, 550–551
Kahneman, D., 315, 332, 467, 470
Kaiser, C.R., 566
Kanfer, R., 353
Kant, Immanuel, 259, 408
Kaplan, S., 244, 282, 285, 334
Karambayya, R., 545, 552
Karremans, J.C., 470
Kass, E., 160, 300
Kataoka, H.C., 608
Katz, D., 97
Kausel, E.E., 142
Kavanagh, P., 609, 611, 614
Kawakami, K., 365
Kay, A.C., 15, 23, 214, 381
Kayser, E., 22, 29
Kazemi, Ali, 6, 15–16, 37, 41, 43
Keaveney, S., 645, 653
Kelley, H.H., 19, 38
Kelley, S., 645–646
Keltner, D., 426
Kemery, E.R., 552
Kenworthy-U'Ren, A., 281
Kepes, S., 279–280
Kernan, M.C., 454, 586–588, 591, 599
Khan, A.K., 654
Khazanchi, S., 122, 179, 299, 643
Kidder, D.L., 500–501, 523, 525, 531
Kiefer, T., 116, 123, 424
Kikul, J., 593–594
Kilpatrick, S.D., 535
Kim, H.-S., 124–125, 545, 549
Kim, K., 238, 339
Kim, P.H., 508
Kim, T.-Y., 115, 123–124, 130, 181, 194–195
Kincaid, J.F., 450
King, Martin Luther, Jr., 18, 43
Kinicki, A.J., 344
Kirkman, B.L., 196, 317–318, 589–591, 595–597, 599
Kitayama, S., 431
Klaas, B.S., 239
Klaussner, S., 469
Knetsch, J.L., 332
Konecni, V.J., 466
Konovsky, Mary A., 11, 59, 115, 121, 137, 605, 616
Konrad, A.M., 565
Korsgaard, M. Audrey, 9, 147–148, 312, 587, 591–592, 599, 612
Kraimer, M.L., 609
Kray, L.J., 138, 297, 313, 374, 528
Kristel, O.V., 481
Kuenzi, M., 76, 358
Kulik, Carol T., 8, 11, 235–236, 239, 246, 249, 292–293, 300, 304, 314
Kumar, S., 610
Kuo, S.Y., 525
Kurland, N.B., 545, 550
Kurzban, R., 238
Kwon, K., 129
L
Labianca, G., 160, 279, 282, 300
LaHuis, D.M., 624
Lakatos, I., 95
Lam, S.S.K., 145, 277, 634
Lamb, G., 276
Lambert, E., 545
Lamertz, K., 294, 299–300
Langdon, J.C., 626
Lansberg, I., 545, 555
Larrick, R.P., 468
Larson, D.B., 535
Latané, B., 247
Latent justice, 192–193
Latham, G.P., 178
Laurin, K., 381–382
Lavelle, James J., 7, 115–117, 156, 169–170, 174, 176, 180–181, 332
Law, K.S., 193
Leader-member exchange (LMX)
culture and, 282–283
due process in performance appraisal and, 612
multifoci justice and, 179
overall justice and, 118–119
social resource theory and, 39–40
in target similarity model, 170–171
Leadership, organizational structure via, 554
(p. 665) Leadership Quarterly, 580
Lee, C., 361, 555
Lee, W., 37
Legal justice, 257–269
overview, 8, 257–259, 268–269
approaches to study of, 265–267
direct study of legal issues, 265–266
indirect study of legal issues, 266–267
assumptions in, 260–262
individual application, 261
legitimacy, 261–262
objectivity, 261
rationality, 260–261
considerations for organizational justice scholars, 267–268
cautionary note, 268
emerging research issues, 267–268
historical background, 267
potential contribution to legal scholarship, 268
defining, 259–260
due process, 260
natural law, 259–260
organizational justice distinguished, 264–265
positive law, 259
power distance orientation and, 273–278
procedural law, 260
purpose of study, 259
substantive law, 260
Legitimacy of legal justice, 261–262
Lennon, John, 95
Lenski, G., 27
Lerner, J.S., 468
Lerner, Melvin J., 7–8, 17, 21, 28, 216, 238, 426, 481
LeRoy, M.H., 99
Leslie, L.M., 571
Lester, S., 593–594
Leung, K., 42, 75, 115, 123–124, 130, 181, 194–195
Leventhal, Gerald S., 16, 22–23, 28, 33, 53–54, 60, 69, 90, 94–95, 110, 141, 190, 265, 447, 622
Leverage-salience theory, deontic justice and, 346
Levine, D., 314
Levy, L., 376
Levy, Paul E., 11, 115, 610
Lewicki, R.J., 52, 451, 508, 528
Lewin, D., 451
Lewin, K., 94, 340, 365
Lewis, K., 60, 167
Li, H., 378, 614
Li, Yiqiong, 11
Liang, J., 152
Liao, H., 139, 149–150, 176, 193
Liberman, N., 323
Liden, R.C., 545, 553, 609
Lieberman, M.D., 411
Liedtka, J.M., 533
Lilly, J.D., 321
Lin, H., 145
Lin, L., 247
Lin, S., 140, 145
Lind, E. Allan, 4, 9, 51, 55–57, 59, 70, 90, 100, 110–111, 113, 121, 123, 130, 138, 172, 266, 284, 297, 302, 313, 332, 352–353, 373–378, 380, 405, 410, 427, 508, 587, 590, 598
Linnehan, F., 565
Lipkus, I., 452
Lipponen, J., 71, 140, 146, 150–151, 170, 355
Lippstreu, M., 266
Liu, Y., 147, 581–582, 597, 600
Lo, H.-H., 282
Lockhart, C., 37
Loewenstein, G.F., 219, 227, 426
Loi, R., 197, 322
Long, C.P., 545, 547
Long, D.M., 198, 514
Long, Gary, 211
Lord, R.G., 115, 117–118, 120, 360
Loseman, A., 238
Lotz, S., 480
Lowery, B.S., 568
Lowery, L., 337
Lu, W.L., 463
Luo, Y., 140, 148, 276
Luria, G., 140, 146
Lyman, S.M., 294
Lytle, A., 552
M
Maas, M., 378, 410
MacLane, C.N., 624
Magna Carta, 614
Mahony, D., 239
Main, K.J., 241, 338
Major, B., 365
Making amends, restorative justice and, 526
Malatesta, R.M., 60
Manegold, Jennifer, 7
Maner, J.K., 225
Mark, M.M., 424
Marketing, complaint handling in. See Complaint handling
Markovsky, B., 15
Markwith, M., 429
Martens, M.L., 124, 167, 373
Martin, C.L., 144, 592
Martin, Joanne, 89
Martin, T.N., 545, 551
Martinez-Tur, V., 154–155
Martocchio, J.J., 304
Maslow, A.H., 365
Masterson, Suzanne S., 8, 60, 122, 167, 169–170, 179, 281, 299, 607, 643
Matania, E., 36
Matching model, complaint handling and, 650
Matilla, A.S., 644, 646, 648, 653
Matthews, R.A., 634
Mawritz, M.B., 247
Maxham, J.G., 644, 647, 649, 653
Mayer, D.M., 76–77, 115, 125, 129, 140, 150, 247, 297, 358–359, 363, 549
McCance, A.S., 175
McCarthy, Julie M., 11, 627–628
McClintock, C.G., 22
McCullough, M.E., 535
McCullough, M.L., 467, 469, 471
McFarlin, D.B., 59, 194
McLean Parks, J., 29
McMahan, G.C., 169, 174, 180
McNall, L.A., 115, 122, 654
Mead, G.H., 22
Measurement of justice, 187–198
overview, 7, 187–188, 198
dimensional distinctions, emphasis on, 190
emerging research issues, 195–198
anticipations and expectations, 196
multiple sources, 197
operationalizing injustice, 197–198
within-person methodologies, 196–197
fundamental issues, 188–190
justice rules, 189
justice versus fairness, 190
taxonomy of approaches
faceted fairness, 194–195
faceted justice, 190–192
latent justice, 192–193
overall fairness, 193
supervisor-focused, multiple event-based adaptation of faceted justice, 191
Mediators
overall justice as, 123–125
role of workplace justice as, 586–591
Medin, D.L., 334–335
Meglino, Bruce M., 9
Meier, L.L., 463
Meindl, J.R., 279
Melkonian, T., 319
Menkel-Meadow, C.J., 529
Mentovich, A., 366
Messick, D.M., 23, 28, 30–31, 100, 217
Miceli, M.P., 247
Michel, A., 582, 585–586
Miedema, J., 378
Miguel, E., 468
Mikula, G., 22, 100, 419
Miller, B.K., 407
Mills, C.W., 22
Mindlessness, 390
Minton, J., 52
Mitchell, M.S., 38, 242, 463, 469
Mitrano, J.R., 300–301, 305
Moag, J.F., 56–57, 60, 92, 97, 99, 167, 190–191, 453, 587
(p. 666) Mobley, W.H., 193
Moderators
applicant fairness reactions to selection process and, 634
interactional justice, moderator variables, 93
overall justice as, 125, 127
revenge, of desire for, 469–470
workplace justice as
overview, 591–595
deterring change-related inequity effects on valued outcomes, 595–597
Mohler, C.J., 11, 562
Molina, Agustin, 6–7
Moliner, C., 139, 154–155
Mollica, K.A., 565
Mondore, S.P., 151
Monetary compensation. See Compensatory justice
Montada, L., 41–42
Moorman, R.H., 60, 127, 157, 190, 407
Moral approach to organizational justice
diversity management and, 562–563
other orientation theory and, 388
Moral concerns regarding compensatory justice, 483–485
Moral emotions, role in deontic justice, 336–338
Morality dimension, 428–430, 436n
Morality versus justice, 4
Moral mandate effect, 76
Moral perspective of third-parties, 236–237
Moral virtues model, 72
Moretti, L., 429
Morgan, R.E., 549
Morgenthau, H.J., 15
Morrill, C., 547
Morris, M.W., 75
Moscoso, S., 634
Moskowitz, J., 22
Mossholder, K.W., 139, 144, 150, 545, 552, 609
Motive. See Justice motive
Muchinsky, P.M., 631
Mueller, C.W., 194
Mullen, Elizabeth, 10, 76, 424, 427
Multifoci justice
overview, 7, 165–166, 168, 182–183
conservation of resources theory and, 180–181
corporate social responsibility and, 182
creativity-related behaviors and, 179
cross-cultural implications of, 181
external stakeholders, fair treatment of, 182
idea generation and, 179
idea promotion and, 179
interactional justice and, 168–169
interaction effects between different sources, 179–181
interdependent stages of decision-making and voice, 179–180
moderating effects of external party unfairness, 180–181
LMX and, 179
new sources of justice and, 173–178
clients, 176–177
co-workers, 174–175
customers, 175–176
unions, 177–178
OCB and, 178, 181
organizational commitment and, 167, 171, 182
organizational justice, 168–169
overall justice and, 166–167
power distance orientation and, 181
procedural justice and, 168–169
supervisory justice, 168–169
target similarity model and
overview, 7, 165–166, 169–170
fairness theory and, 172–173
LMX in, 170–171
meta-analysis of, 170–172
OCB and, 170–171
temporal model of justice and, 172–173
voluntary learning behavior and, 178–179
Multilevel justice, 276
Multiplicative model, complaint handling and, 650
Multiprinciple justice, 20–21
Munson, L.J., 174
Murray, S.L., 411
Mutual accountability, restorative justice and, 532, 534
N
Nadisic, Thierry, 239, 245, 333, 429, 482, 484
Nag, M., 500
Nagel, J., 343
Narcisse, S., 610, 613, 617
Natural law, 259–260
Naumann, S.E., 139, 142, 144–145, 154, 301
Near, J.P., 247
Need principle, varieties of, 30–32
Negotiated justice, 22–23
Nenkov, G.Y., 554
Netemeyer, R., 644, 647, 649, 653
Neubert, M.J., 589
Neumann, R., 42
Nicklin, J.M., 115, 122, 654
Niehoff, B.P., 127, 157
Nishii, L., 150, 567
Noe, R.A., 143, 154, 301
Nomological network and mediation tests for complaint handling, 649–650
Nonunit scripts, 225–227
Normative approach to organizational justice, 4
Novelli, K., Jr., 590
Nozick, R., 33
Nyberg, A.J., 151
Nystrom, L.E., 464
O
Objectivity of legal justice, 261
O'Brien, J.E., 98–99
Oc, B., 141, 155–156
Ogunfowora, B., 141, 156
Oke, A., 148–149
Okimoto, Tyler G., 10, 480–481, 500, 504, 524, 527
Olekalns, M., 449
Olkkonen, M., 170, 355
Olson, G., 358
Olver, James, 12
O’Malley, M., 592
O’Neill, H., 281
Ones, D.S., 62
Opland, R.A., 463
Opotow, S., 274, 279–280
O’Reilly, Jane, 8, 242, 245, 333
Organic-mechanistic perspective of organizational structure, 548–549
Organizational Behavior and Human Decision Processes, 310
Organizational change, 577–601
overview, 11, 577–579, 600–601
change, role of workplace justice in, 581–586
as dependent variable, 581–582
as independent variable, 582–583
as leadership tool, 583–586
cynicism about organizational change (CAOC), 589
distributive justice and, 595, 597–598, 600
fairness heuristic theory and, 590
group-engagement model and, 583, 585
informational justice and, 587–591, 593, 595, 597–598, 600
integration of findings across justice roles, 597–600
emerging research issues, 600
justice dimensions and, 597–598
justice effects on outcomes of change, 598–599
practical contributions, 599–600
theoretical contributions, 599–600
theories and conceptual frameworks, 598
interpersonal justice and, 587–591, 593–595, 597–598, 600
justice climate and, 146–147
literature review, 579–580
mediator, role of workplace justice as, 586–591
(p. 667) moderator, role of workplace justice as
overview, 591–595
deterring change-related inequity effects on valued outcomes, 595–597
OCB and, 596–597, 599
organizational commitment and, 583, 587–588, 591–599
procedural justice and, 582–588, 591–595, 597–598, 600
self-concept and, 585
self-management work teams (SMWTs) and, 596, 599
transformational change, 580–581
transformational leadership (TFL), and, 589
transitional change, 580
typology of, 580–581
Organizational Change, Theory and Practice (Burke), 580
Organizational citizenship behavior (OCB)
agent-system model and, 59–61, 167
culture and, 280, 283
justice climate and, 148–152, 155
multifoci justice and, 178, 181
organizational change and, 596–597, 599
organizational structure and, 549
overall justice and, 118–119, 122, 124–125, 127, 129
target similarity model and, 170–171
third-party perspective of injustice and, 247, 249
Organizational commitment
compensatory justice and, 478
cultural effects on organizational justice and, 283
fairness heuristic theory and, 371
fair process effect and, 404
interactional justice and, 92
justice climate and, 142, 144–145, 147, 150–151, 155
justice motive and, 230
multifoci justice and, 167, 171, 182
organizational change and, 583, 587–588, 591–599
organizational structure and, 552, 555, 567
overall justice and, 114, 117, 127, 129
procedural justice and, 52, 59–65, 78–79
Organizational structure, 541–558
overview, 10–11, 541, 558
bureaucracy, 543, 547
Burns and Stalker structural contingency framework of, 547–548
centralization in, 550–552
communications systems in, 554
control by authorities and, 557
emerging research issues, 557–558
empirical research, 541–543
fairness and, 556
formalization in, 550
formal power and authority in, 552–553, 556
hierarchical level of, 554–556
leadership, structure via, 554
nonlinear relationship to organizational justice, 556–557
organic-mechanistic perspective of, 548–549
organizational commitment and, 552, 555, 567
size and structural complexity in, 553
task interdependence in, 553–554
Organizational systems theory (OST), 281
Organization characteristics, complaint handling and, 646–647
Organization Science, 310
Orsingher, C., 644, 649–650
Ortiz, D.J., 353
Orwa, B., 154–155
Ostroff, C., 344
Other orientation theory, 387–402
overview, 9, 387–388, 396–398
application of, 389–390
Churchill effect, 395–396
collective rationality versus, 390
comparative emphasis scale and, 391, 394–395, 397, 402
concern for others subscale and, 391, 394–395, 397, 402
dispositional approaches to, 390–391
distributive justice and empathy, 394–395
emerging research issues, 397–398
fairness, impact on, 391–394
implications for organizational justice, 391
instrumental approach to organizational justice and, 388
interpersonal approach to organizational justice and, 388
mechanics of organizational justice and, 388–389
mindlessness versus, 390
moral approach to organizational justice and, 388
operationalizations of, 401–402
deliberative versus heuristic thinking, manipulation of, 401–402
perspective taking, manipulation of, 401
rational self-interest versus, 389
rational versus heuristic processing in, 389–390
self-esteem and, 387–388, 395
situational approaches to, 390–391
unfairness, impact on reactions to, 394–396
Ott, J.S., 558
Overall fairness, 193
Overall justice, 109–132
overview, 6, 109, 131–132, 166–167
conceptual research, 110–114
entity judgments, 112
event judgments, 112
facet composite approach and, 112
fairness heuristic theory and, 111–112
Handbook of Organizational Justice, 112–114
total fairness and, 110–111
conflict and, 448
emerging research issues, 129–131
empirical research, 114–129
antecedent, overall justice as, 114–120
consequence, overall justice as, 120–123
direct effects, 114, 116
fairness heuristic theory and, 117–121, 124–125, 127
group level, overall justice at, 128–129
indirect effects, 116–118
justice facets, effect of, 123–124, 126
LMX and, 118–119
mediator, overall justice as, 123–125
moderator, overall justice as, 125, 127
operationalizations, 115–116
other antecedents, effect of, 124–125
outcomes, moderating effects of relationship with, 118–120
perceived overall justice (POJ), 124–125
justice climate, 158–159
organizational commitment and, 114, 117, 127, 129
purpose for research, 109–110
time context of organizational justice and, 311
Overbeek, G., 470
P
Paddock, E.L., 128, 155–156, 172–173, 310–312, 505
Page, E.E., 266
Papamarcos, S.D., 278, 281
Paradigm of organizational justice, 4–5
Parry, R.O., 266
Participant interaction, restorative justice and, 532, 534
Patel, C., 116, 124–125
Paterson, J.M., 315
Patient, David, 8–9, 311, 318, 320
Patterson, F., 633
Pearce, J.L., 546–547
Pearson, C.M., 97, 469
Peer justice climate, 156–157
Peiró, J.M., 127, 151–152, 154–155
Peng, T.K., 150
Pennebaker, J.W., 513
(p. 668) Pepper, M.B., 300
Perceived overall justice (POJ), 124–125
Performance appraisal, due process in. See Due process in performance appraisal
Perry, E.L., 246
Persad, G., 33
Personal contract, justice motive and
overview, 7
delayed gratification and, 210–214
dynamics of, 213–214
emergence of, 210–211
research linking to justice motive, 211–214
Personal uncertainty, 382n
Personnel Psychology, 580
Peters, E., 468
Peters, S.L., 375
Pfarrer, M.D., 529
Pfeffer, J., 301, 306
Phills, C.E., 365
Piccolo, R.F., 115, 125
Pittman, T.S., 239, 480
Plato, 263
Platow, M.J., 480
Ployhart, R.E., 74–75, 80n
Polly, L.M., 626
Poon, J.M.L., 611, 615
Poortvliet, P.M., 378
Porath, C.L., 247, 469
Porter, C.O.L.H., 29
Positive law, 259
Positive psychology interventions, role in recovery from organizational injustice, 510–511
Power distance orientation
due process in performance appraisal and, 616–617
justice climate and, 150
legal justice and, 273–278
multifoci justice and, 181
relational models of procedural justice, 364
Preconscious scripts, 223–224
Price, J.L., 194
Price, K., 180–181
Priesemuth, M., 128, 141, 152, 159, 247
Primacy effect in fairness heuristic theory, 374
Principlism, 4
Pritchard, R.A., 19
Procedural approach to organizational justice, 4–5
Procedural justice, 51–80
generally, 3
overview, 6, 51–52, 79–80, 141–142
benefits of, 73–79
attenuation of outcome x process interaction effects, 74–76
moral mandate effect and, 76
outcome evaluations, identity processes attenuating, eliminating or reversing effects on, 76–78
work attitudes and behaviors, attenuation, elimination or reversal of effects on, 76–78
broadness of, 56–58
complaint handling and, 642–643, 649–652
conflict and, 447
co-workers and, 174–175
fair process effect (See Fair process effect)
importance of, 68–73
control models and, 68–69
fairness heuristic theory and, 70–71
fairness theory and, 71–72
identity models and, 69–70
instrumental approach to organizational justice and, 68–69
moral virtues model and, 72
relational value models and, 69–70
uncertainty management model and, 70–71
justice motive, importance to, 228–232
justice rules regarding, 189
multifoci justice and, 168–169
as normative criterion for fairness, 166
organizational change and, 582–588, 591–595, 597–598, 600
organizational commitment and, 52, 59–65, 78–79
origins of concept, 52–56
process of social comparison and, 292–293
relational models of (See Relational models of procedural justice)
revenge and, 470
self-esteem and, 66, 77–79
supervisor-focused, multiple event-based adaptation of faceted justice, 191
theories and models
group-value model, 55–56
justice judgment model, 53–55
relational model of authority, 55–56
theory of procedure, 53
workplace effects, 58–68
agent-system model, 59–62
differential effects models, 58–62
interaction effect models, 64–68
limitations of differential effects paradigm, 62–64
outcome x procedures x enactment interaction effects, 66–68
outcome x process interaction effects, 64–66
referent cognitions theory and, 64–68
two-factor model, 58–59
Procedural Justice: A Psychological Analysis (Thibault & Walker), 53, 110, 258
Procedural law, 260
Process conflicts, 444
Product characteristics, complaint handling and, 647–648
Pronk, T.M., 470
Proost, K., 634
Protected values, deontic justice and, 334–336
Proudfoot, Devon, 9, 410
Provan, K.G., 276
Pruitt, D.G., 388
Pugh, S.D., 67, 338, 432, 499, 509
Purdie-Vaughs, V., 564
Putnam, L.L., 449, 452
Q
Quisenberry, D.M., 38
Quratulain, S., 654
R
Ramamoorthy, N., 615–616
Ramanujam, R., 151
Ramos, J., 154–155
Ramos-Villagrasa, P.J., 634
Rational-cognitive processing, fair process effect and, 410–411
Rationality of legal justice, 260–261
Rational self-interest, 389
Raven, B.H., 552–553
Rawls, J., 34, 264–265, 445, 448
Reb, J., 499, 528
Recovery from organizational injustice, 497–517
overview, 10, 497–498, 517
building foundation for, 509
contextual factors in, 507
defined, 501–505
aftermath, addressing, 503
dyadic considerations, 504–505
as dynamic phenomenon, 504
exploring recovery episodes, 503
nature and magnitude of violation, 502–503
third parties, influence of, 504–505
employee perspective, 505–506
interventions, role of, 509–514
effectiveness of, 513
forgiveness interventions, 511–512
persons implementing, 513
positive psychology interventions, 510–511
selection of intervention, 512–513
time for use of, 513
manager perspective, 506–507
methodological implications, 515–516
practical implications, 516–517
remedial justice distinguished, 501
remedies and responses
employee perspective, 499–501
managerial-centered perspective, 498–499
theoretical implications, 514–515
third parties, influence of, 507
trust repair, role of, 507–509
(p. 669) Reed, T., 592
Referent cognitions theory (RCT), 64–68
Reger, R.K., 580
Rego, A., 181
Rehg, M.T., 247
Reis, H.T., 22, 29
Relational concerns regarding compensatory justice, 481–483
Relational conflicts, 444
Relational models of procedural justice, 351–366
overview, 9, 351–352, 366
advances in perspective, 359–366
enacting of fairness, higher-ranked parties and, 362–364
identity enhancement, 364–366
identity security, 364–366
importance to higher-ranked parties, 361–362
power, relationship to justice, 364
self, role of, 359
dimensional approach to affect and, 430–435
congruence, 433–435
inward-focused versus outward-focused emotions, 432–433
social orientation, 430–432
group-engagement model, 354–356
group-value model, 352–353
historical background, 352–356
impact of, 356–359
consequences of justice, 357
factors antecedent to judgments, 356–357
formation of judgments, 358–359
persons for whom justice most important, 357–358
power distance orientation and, 364
relational model of authority, 55–56, 353–354
relational value models, 69–70
self-concept and, 359–361
self-esteem and, 352–354, 358, 364–365
Ren, R., 241, 454, 527
Renard, M.K., 607
Republic (Plato), 263
Rescher, N., 27
Research in Organizational Behavior (Bies), 90, 95
Resh, N., 29
Resnik, D.B., 24–25
Restorative justice, 523–536
overview, 10, 523, 535–536
community healing facilitation, 524
dynamics of, 525–529
forgiveness, 526–527
making amends, 526
offender reintegration, 527
organizational perspective, 528–529
practices and outcomes, 527–528
evaluation of outcomes, 525
managerial perspective on integration of multiple stakeholders, 529–531
offender reintegration, 524, 527
organizational perspective on integration of retributive and restorative approaches, 531–535
empowerment, 532, 534
flexibility, 532, 534
implications, 532–535
inclusiveness, 531, 534
mutual accountability, 532, 534
participant interaction, 532, 534
time orientation, 532, 534
transparency, 532, 534
origins of concept, 523–524
victim restoration, 524
Retributive justice, compensatory justice distinguished, 478
Revenge, 461–471
overview, 10, 461, 470–471
abusive supervision distinguished, 462
aggression distinguished, 462
antecedents of, 463
assignment of blame, 463–465
bullying distinguished, 462
consequences of, 463
deviance distinguished, 462
emotions as accelerators for, 467–468
environmental stimuli and, 468
equity theory and, 462, 470–471
fMRI testing and, 464
forgiveness and, 466
incivility distinguished, 462
individual differences, role of, 470
justice climate and, 470
moderators of desire for, 469–470
motives for, 465–467
power and, 469–470
procedural justice and, 470
related concepts distinguished, 462–463
responses to desire for, 468–469
triggers of, 463
Ribeiro, N., 181
Rice, Darryl, 10–11
Richard, O.C., 569
Rijsman, J., 23
Rilling, J.K., 464
Riolli, L., 546, 552
Ritov, I., 335
Robbins, J.M., 283, 314–315
Roberson, L., 612
Roberson, Q.M., 139, 143, 145, 155, 160, 301–303
Robertson, J.C., 247
“Robin Hood effect,” 239, 482, 484–485
Robinson, S.L., 145, 247
Rodell, Jessica B., 7, 115, 118, 131, 198, 317–319, 507, 514, 589–591, 597, 599
Roe, R.A., 309, 312, 323
Rosen, C.C., 115, 117, 122, 131
Rosenfield, D., 296
Rosier, E.R., 546, 549
Ross, I., 644, 647–648
Rothbard, N.P., 180
Rothman, N.B., 434
Rotondo, D.M., 450
Rozin, P., 337, 429
Rubin, J.Z., 388
Ruderman, M., 58
Rusbult, C.E., 220, 452
Rutte, C.G., 293
Ryan, A.M., 74, 80n, 238, 317, 463, 631, 633
Rymph, R.D., 612
S
Sabbagh, C., 29
Sackett, P.R., 623
Sacred value protection model (SVPM), 335
Sacred values, deontic justice and, 334–336
St.-Pierre, I., 278
Salancik, G.R., 301, 306
Saldanha, Maria Francisca, 10, 318
Salvador, R., 337, 358
Sama, L.M., 278
Sampson, E.E., 16, 22–23, 34
Sanfey, A.G., 464–465
Santelli, A.G., 504, 527
Sapienza, H.J., 147–148, 312, 591
Satisfaction with complaint handling (SATCH) testing, 649–650
Savicki, V., 546, 552
Saxe, Rebecca, 465
Scandura, T.A., 281, 283
Schaubroeck, J., 145, 277, 634
Schauer, F., 346n
Schaufeli, W.B., 177
Schein, V.E., 98
Schepers, D.H., 198
Scherer, K.R., 15, 419
Schinkel, S., 634
Schlessman, B.R., 624
Schmader, T., 365
Schmidtke, J.M., 246
Schmidtz, D., 37
Schmit, M.J., 339
Schmitt, M., 42
Schneider, B., 150
Scholten, L., 160, 300
Schroth, H.A., 80n
(p. 670) Schul, Y., 28
Schuler, H., 624, 629
Schulz, M., 145
Schumann, P.L., 25, 34
Schweiger, D.M., 591
Schwinger, T., 29
Scott, B.A., 89, 115, 122, 294, 334
Sedgwick, Henry, 35
Sedikides, C., 365
Sekerka, L.E., 245
Selection procedural justice scales (SPJS). See Applicant fairness reactions to selection process
Self-concept
compensatory justice and, 481, 485
deontic justice and, 333
organizational change and, 585
relational models of procedural justice and, 359–361
Self-esteem
interactional justice and, 93, 97
other orientation theory and, 387–388, 395
procedural justice and, 66, 77–79
relational models of procedural justice and, 352–354, 358, 364–365
Self-interest perspective of third-parties, 236
Self-management work teams (SMWTs), organizational change and, 596, 599
Semmer, N.K., 463
Sense-making processes, fair process effect and, 408–413
The Sense of Injustice (Cahn), 101
Sentis, K., 23, 28, 30–31, 217
Serlie, A.W., 630
Sexually-transmitted diseases (STD), justice motive and, 215–216
Sguera, F., 318
Shafritz, J.M., 558
Shah, P.P., 80n
Shao, L., 281
Shapiro, Debra L., 10, 16, 57, 110, 196, 300, 317–318, 451, 453–454, 570, 589–591, 595–597, 599
Sharoni, G., 116, 127, 278
Shaul, K., 116
Shaw, George Bernard, 257, 269n
Shaw, J.C., 113, 115, 122, 193, 195, 295, 334, 626
Shechter, D., 394
Sheppard, B.H., 52
Sherf, Elad N., 10
Sherman, H.D., 278
Shi, J., 176
Shin, J., 600
Shivers-Blackwell, S.L., 570
Shteynberg, C., 76, 115–116
Shultz, T., 116
Silla, I., 127, 151–152
Simmons, C.H., 241
Simons, T., 139, 145
Sinclair, R.C., 424
Singer, J.E., 98
Sitkin, S.B., 376, 550
Sixma, H.J., 177
Size and structural complexity in organizational structure, 553
Skarlicki, Daniel P., 8, 66–67, 176, 178, 182, 235–236, 238–329, 334, 337–339, 375, 429, 432, 499, 501–502, 504, 509, 513, 516, 527, 630
Skinner, E.A., 506
Skitka, Linda J., 62, 76–77, 333–334, 485
Slapničar, S., 615
Slaughter, J.E., 67, 339, 568
Slay, H.S., 570
Slovic, P., 468
Slovik, L.F., 452
Small, D.A., 426
Smith, A.K., 643–646
Smith, C.A., 425–426
Smith, H.J., 15, 353–354, 358
Smith, K.G., 529
Smith, P.B., 277–278, 281
Social accounts, 294–295
Social context of justice perceptions, 291–306
overview, 8, 291–292, 306
contagious process, justice as, 302–303
emerging research issues, 303–306
changing work contexts, 303–304
entity-based justice perceptions, 305
generational differences, 304–305
increasing availability of information, 304
research design, 305–306
employee use of social information to influence justice perceptions, 296–299
entity-based justice perceptions, 298–299
event-based justice perceptions, 296–298
justice climate and, 301–302
manager use of social information to influence justice perceptions, 294–296
explanations, 294–295
impression management, 295–295
social accounts, 294–295
organizational culture and, 300–301
process of social comparison, 292–294
distributive justice and, 292
fair process effect, 294
interactional justice and, 293–294
procedural justice and, 292–293
social networks providing social information, 299–300
Social dimension, 430–435
congruence, 433–435
inward-focused versus outward-focused emotions, 432–433
social orientation, 430–432
Social identity theory (SIT), 275, 281
Social information processing (SIP) theory, 142–143
Social justice, 262–263
Social media, third-party perspective of justice and, 249
Social orientation, 430–432
The Social Psychology of Procedural Justice (Lind & Tyler), 55, 352
Social resource theory (SRT)
overview, 6
demand-control model, 39
distributive justice and, 35–36, 38–41
LMX and, 39–40
on-the-job professional training, 40
perceived organizational support, 39
service-profit chain, 40
Social Sciences and Humanities Research Council of Canada, 517n
Soenen, G., 318–319
Sondak, H., 78
Sonntag, K., 175, 582
Sora, B., 127–129, 141, 151–152
Sowell, Thomas, 543
Spears, R., 156
Spector, P.E., 61, 91, 166
Spell, C.S., 139, 150, 546, 548
Spence, J.R., 322
Spencer, S., 175, 197, 244
Spranca, M., 335–336
Spreecher, S., 432
Stalker, G.M., 543, 547–548, 553
Status value theory, 19–20
integration with equity theory, 20
Steele, J.R., 365
Stegmaier, R., 582
Stein, J.H., 142, 266
Stein, R., 451
Steiner, D.D., 627
Steinley, D., 266
Stilwell, A.M., 216–217
Stoess, C., 429
Stoics, 260
Stone, D.L., 98–99
Stress-as-offense-to-self theory, 283
Structural contingency framework of organizational structure, 547–548
Struthers, C.W., 504, 527
Su, S., 75
Subjectivity of organizational justice, 263
Substantive law, 260
Substitutability effect in fairness heuristic theory, 374–375
Suckow, K., 337
Sullivan, H.S., 22
(p. 671) Sun, J.-M., 277
Sun, L.Y., 98
Supervisory justice, 168–169
Sutton, R.J., 216
Svedsäter, H., 338
Swann, W.B., Jr., 78
Sweeney, P.D., 59, 194
Syriot, J.E.M.M., 23
System justification theory, 9, 380–382
T
Taboo trade-offs, deontic justice and, 334–336
Tajfel, H., 227
Tamkins, N.N., 344
Tang, T., 145
Tang, T.-W., 116, 125, 132n
Tang, Y.-Y., 116, 125, 132n
Tangirala, S., 140, 151, 298, 303
Tanner, C., 334–335
Tansky, J.W., 114–116, 121, 127, 132n
Target similarity model
overview, 7, 165–166, 169–170
fairness theory and, 172–173
LMX in, 170–171
meta-analysis of, 170–172
OCB and, 170–171
temporal model of justice and, 172–173
Taris, W.B., 177
Task conflicts, 444
Task interdependence in organizational structure, 553–554
Tax, S.S., 643–644
Taylor, M. Susan, 11, 60, 167, 529
Taylor, S.M., 607–608
Temporal dynamics of justice events, 312–317
overview, 316–317
duration of, 315–3163
emerging research issues, 316–317
frequency of, 314–315
timing of, 312–314
trajectory of, 315–316
Temporal perspective on justice events, 317–323
anticipatory justice, 317–319
temporal distance, 319–321
temporal orientation, 319–321
temporal scale, 321–323
Tenbrunsel, A.E., 243
Teng, H.Y., 546, 551
Tepper, B.J., 98, 180
Terror management theory, 266
Tetlock, Philip, 216, 334, 481
Tetrick, L.E., 283
Thaler, R.H., 332
Thau, S., 378
Thibaut, John W., 19, 38, 53–55, 60, 68, 89–90, 110, 121, 141, 190–191, 258, 266, 332, 352, 405–406, 449, 451–452, 479, 597, 605, 622
Third-party perspective of justice, 235–249
overview, 8, 235–236, 249
adaptationist perspective, 237–238
attribution and blame, 240–241
consequences of reactions, 248
dimensional approach to affect and, 421
emerging research issues, 248–249
corporate social responsibility, 248–249
nonconscious factors, 248
social media, 249
establishing negative treatment, 240
factors modifying relationship between reactions and action, 245–248
cost-benefit analysis, 246–247
individual differences, 247
other parties' reactions, 247
perceived value of victim, 247
situational factors, 247–248
factors modifying relationship between treatment and blame, 242–244
identity concerns, 242
individual differences, 242
other parties' reactions, 244
role and training, 243
third-party characteristics, 242–243
transgressors, 243–244
victims, 243
“hot” versus “cold” reactions, 244–245
integrating perspectives, 245
importance of, 236–237
integrated model of, 239–240
moral perspective, 236–237
OCB and, 247, 249
responses, 238–239
“Robin Hood effect” and, 239
self-interest perspective, 236
Thomas, S.C., 627
Thompson, L., 138, 227, 297, 313, 374
Thomson, William, 187
Thornton, Meghan A., 7, 182, 249
Tidd, S.T., 450
Tiedens, L.Z., 466, 468
Time context of organizational justice, 309–325
dynamic models of organizational justice and, 311
entity judgments and, 311
event judgments and, 311
justice events, focus on, 312
justice facets and, 311
overall justice and, 311
process theories of organizational justice and, 310–311
temporal dynamics of justice events, 312–317
overview, 316–317
duration of, 315–3163
emerging research issues, 316–317
frequency of, 314–315
timing of, 312–314
trajectory of, 315–316
temporal perspective on justice events, 317–323
anticipatory justice, 317–319
temporal distance, 319–321
temporal orientation, 319–321
temporal scale, 321–323
Time orientation, restorative justice and, 532, 534
Timmerman, T.A., 468
Tolchinsky, P.D., 98
Tong, Nathan, 8
Törnblom, Kjell, 6, 15–16, 20, 24, 37, 41, 43, 111, 114
Tost, L.P., 380
Total fairness, overall justice and, 110–111
Tracy, K.B., 607
Transformational change, 580–581
Transformational leadership (TFL), organizational change and, 589
Transitional change, 580
Transparency, restorative justice and, 532, 534
Tremblay, M.A., 115, 125
Treviño, L.K., 115, 125, 127, 132n, 149
Trevor, C.O., 140, 151
Triana, M., 238, 339, 571
Triandis, H.C., 284
Tripp, Thomas M., 10, 95, 98–100, 336, 463–464, 466, 469–470, 500, 546, 552
Trope, Y., 323
Trust repair, role in recovery from organizational injustice, 507–509
Truth, interactional justice and, 95–97
Truxillo, Donald M., 11, 115, 118, 626–628, 630, 633–635
Tschan, F., 463
Tuller, M.D., 633–634
Turillo, Carmelo J., 182, 332, 338, 340
Turker, D., 182
Turner, J.C., 227, 238
Turner, N., 279
Two-factor model, 58–59
Tziner, A., 116
U
Umphress, E.E., 160, 241, 300, 378
Uncertainty management theory, 377–382
overview, 9, 371–372, 377, 382
dimensional approach to affect and, 425–428
fairness concerns, 377–378
fairness heuristic theory, synthesis with, 380–382
(p. 672) fMRI testing and, 379
human alarm system and, 379
information uncertainty, 382n
overall justice and, 117
personal uncertainty, 382n
practical implications, 379–380
procedural justice and, 70–71
psychological uncertainty, 377
system justification theory and, 9, 380–382
Unions, multifoci justice and, 177–178
Unit scripts, 225–227
Upshaw, H.S., 19
V
Valence dimension, 423–425
Valentini, S., 644
Van Avermaet, E., 22, 34
van den Bos, Kees, 9, 70, 75, 77, 238, 294, 297, 313, 374–375, 377–379, 409–410, 412, 414n, 426–427, 467, 508, 650
van den Ham, E.J., 378
VandeWalle, D., 611
van Dierendonck, D., 177
van Dijke, M., 297, 634
Van Dyne, L., 553
van Hiel, A., 247, 298, 363
Van Horn, J.E., 177
van Jaarsveld, D., 176, 339
van Knippenberg, A.F.M., 293
van Prooijen, J.W., 239, 320
Van Scotter, J.R., 247
Varma, A., 116, 124
Vastfjall, D., 468
Vazquez-Casielles, R., 644
Verette, J., 452
Vermulst, A.A., 470
Vermunt, R., 111, 114, 294, 374, 377–378, 427, 650
Vilhuber, L., 609
Virick, M., 321
Viswevaran, C., 62
Vogel, R.M., 242
Voluntary learning behavior, multifoci justice and, 178–179
von Grumbkow, J., 634
Vygotsky, L.S., 22
W
Wade, N.G., 511
Wagner, J., 644
Wagstaff, M.F., 339
Waldmann, M.R., 343
Walker, D.D., 176, 339
Walker, H.J., 582, 595, 629
Walker, M.U., 526
Walker, S.D.S., 243
Wallace, J.C., 140, 151, 266
Walsh, B.M., 633–634
Walster, E., 18, 20, 246, 480
Walster, G.W., 18, 20, 246
Walter, F., 582
Walumbwa, F.O., 129, 140, 148–149, 154–155, 157, 178–179
Wang, M., 176
Wayne, S.J., 553
Weaver, G.R., 115, 125, 127, 132n
Webb, Gene, 90
Webber, S., 281
Weber, M., 260, 543, 547
Weick, K.E., 19, 301
Weiner, R., 590
Weiss, H.M., 337, 451
Wenzel, M., 480, 500, 504, 524, 527
Werner, J.M., 587
Wesolowski, M.A., 552
Wessel, J.L., 238
Wheeler-Smith, Sara L., 10
White, S.B., 219
Whitener, E.M., 587
Whiteside, D.B., 101, 116, 118, 247, 503
Whitman, D.S., 128, 144, 152–153, 156, 276, 279, 284, 302
Whitney, G.A., 452
Wiechmann, D., 317
Wiegmann, A., 343
Wiesenfeld, Batia M., 10, 65–68, 74, 78, 592
Wigboldus, D.H., 470
Wild, E., 626
Wiley, J.W., 339
Wilke, H.A.M., 75, 294, 374, 377–378, 427, 508, 650
Wilken, P.H., 25
Williams, C.A., 248
Williams, J.R., 610
Williams, K.J., 654
Williams, L.J., 115, 122
Williamson, I.O., 570
Wilson, T.D., 466
Wiltermuth, S.S., 466, 468
Winquist, J., 62
Wirtz, J., 653
Wisneski, D.C., 333
Wisse, B., 146
Wittek, R., 378
Wo, David X.H., 6
Wong, C.S., 193
Wong, R., 590
Woodman, R.W., 98
Workplace Bullying Institute, 238
Worthington, E.L., 463, 500, 511–512
Wright, T.A., 624
Wu, C., 145, 154–155, 589, 595
Wu, J., 277
Y
Yagil, D., 146
Yamaguchi, I., 611–613
Yang, J., 139, 150, 322
Yaniv, I., 36
Yao, X., 282
Ybema, J.F., 375
Yen, C.H., 546, 551
Yi, X., 589
Yonce, C.A., 626
Young, L., 465
Z
Zacharatos, A., 279
Zaheer, A., 528
Zapata, C.P., 195, 197
Zapata-Phelan, C.P., 310
Zdaniuk, A., 248, 465, 470
Zelditch, M., Jr., 19
Zhan, Y., 176
Zhang, M., 614
Zhang, Z., 141, 152
Zhao, H., 277, 279, 281
Zheng, W., 614
Zibarras, L.D., 633
Zilberman, L., 116