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date: 12 December 2019

Abstract and Keywords

This chapter is from the forthcoming The Oxford Handbook of Affective Computing edited by Rafael Calvo, Sidney K. D'Mello, Jonathan Gratch, and Arvid Kappas. Although many papers emphasize the need to incorporate cultural values and norms into emotional agent architectures, work that actually follows such an integrative approach is rare. To construct anthropomorphic agents that show culture-specific emotional behaviors, researchers must investigate how emotions are conveyed across cultures and how this knowledge can be used to tune emotion recognizers to a particular culture. Models of appraisal and coping have to be enriched by models of culture to simulate how the agent appraises events and actions and manages its emotions depending on its alleged culture. Finally, mechanisms are required to modulate the expressiveness of emotions by cultural traits to convey emotions with right level of intensity and force. Starting from work done in the agent research community, this paper discusses how existing work on equipping anthropomorphic agents with emotional behaviors can be extended by considering culture-specific variations.

Keywords: Modeling emotions, virtual agents, emotional agent architectures, culture, emotion, behavior, appraisal, coping, anthropomorphic agents

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