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date: 10 December 2019

Abstract and Keywords

The focus of this chapter is to share the organizational culture and climate of The Tata Group, a $100 billion salt to software Indian multinational, with businesses spanning from Africa to Russia. The Tata Group is comprised of over 100 organizations, with well-known brands such as Tetley Tea, Jaguar, Land Rover, and the world’s first $2,500 car, the Nano. This chapter describes the challenges of instilling a consistent set of values across a diverse set of global businesses. In particular, the focus will be on describing the organization’s unique approach to driving consistency and excellence through the Tata Business Excellence Model (TBEM).

Keywords: conscious capitalism, corporate social responsibility, family-owned business, Indian culture, Indian multinational organization, organizational culture, Tata business excellence model, Tata group Tata NANO

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