Abstract and Keywords
The focus of this chapter is to share the organizational culture and climate of The Tata Group, a $100 billion salt to software Indian multinational, with businesses spanning from Africa to Russia. The Tata Group is comprised of over 100 organizations, with well-known brands such as Tetley Tea, Jaguar, Land Rover, and the world’s first $2,500 car, the Nano. This chapter describes the challenges of instilling a consistent set of values across a diverse set of global businesses. In particular, the focus will be on describing the organization’s unique approach to driving consistency and excellence through the Tata Business Excellence Model (TBEM).
Keywords: conscious capitalism, corporate social responsibility, family-owned business, Indian culture, Indian multinational organization, organizational culture, Tata business excellence model, Tata group Tata NANO
Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.
If you have purchased a print title that contains an access token, please see the token for information about how to register your code.