- Oxford Library of Psychology
- The Oxford Handbook of Organizational Climate and Culture
- Oxford Library of Psychology
- About the Editors
- Contributors
- Introduction: The Oxford Handbook of Organizational Climate and Culture
- Part 2 Micro Processes in Organizations
- Staffing Within the Social Context
- The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance
- Motivational Tactics
- Performance Management: Processes That Reflect and Shape Organizational Culture and Climate
- The Climate and Culture of Leadership in Organizations
- Communication, Organizational Culture, and Organizational Climate
- Positive and Negative Affective Climate and Culture: The Good, the Bad, and the Ugly
- The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior
- Employee Stress and Well-Being
- A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective
- Part 3 Macro Processes in Organizations
- Career Cultures and Climates in Organizations
- Implications of Organizational Life Cycles for Corporate Culture and Climate
- Sustainability: How It Shapes Organizational Culture and Climate
- Societal and Organizational Culture: Connections and a Future Agenda
- Part 4 Outcome and Process Foci for Climate and Culture
- Service Quality
- Safety Climate: Conceptualization, Measurement, and Improvement
- Climate and Culture for Health Care Performance
- The Role of Employee Justice Perceptions in Influencing Climate and Culture
- Collaboration and Conflict in Work Teams
- A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications
- A Review of the Literature on Ethical Climate and Culture
- Part 5 Conceptual and Methodological Issues
- An Organizational Identity Lens for Organizational Climate Scholarship
- Organizational Change
- Multilevel and Aggregation Issues in Climate and Culture Research
- Climate and Culture Strength
- A Configural Approach to the Study of Organizational Culture and Climate
- An Evolutionary View of Organizational Culture
- Part 6 Climate and Culture in Practice
- Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance
- Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo
- The Mayo Clinic Way: A Story of Cultural Strength and Sustainability
- From “Hamburger Hell” to “I’m Lovin’ It”: How Organizational Culture Contributed to McDonald’s Turnaround
- The Tata Group: Lessons on Global Business Excellence from India’s Most Prominent Multinational
- A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies
- Summary and Conclusion
- Author Index
- Subject Index
Abstract and Keywords
Although much has been written about stress and well-being in the workplace, research and theory in this area have been limited by an almost complete emphasis on individual-level processes. This chapter addresses this limitation by exploring the impact of organizational climate and culture on stress and well-being in organizational settings. The basic thesis proposed in this chapter is that climate and culture can affect the stress process both directly and indirectly, and can either exacerbate the effect of workplace stressors or act as a source of resilience to employees. The chapter begins by briefly defining what is meant by “stress,” “well-being,” “organizational climate,” and “organizational culture.” This is important because all of these terms have been confused and frequently misused, even in the research literature. It then examines the various ways that climate and culture may affect the stress and well-being of employees, along with empirical examples of these. The chapter concludes with a discussion of the practical implications of the impact of climate and culture, and provides a number of suggestions for future research.
Keywords: employee well-being, justice climate, organizational climate, organizational culture, service climate, work stress
Steve M. Jex, Department of Psychology, Bowling Green State University
Michael T. Sliter, Indiana University-Purdue University Indianapolis (IUPUI)
Ashlie Britton, Department of Psychology, Bowling Green State University
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- Oxford Library of Psychology
- The Oxford Handbook of Organizational Climate and Culture
- Oxford Library of Psychology
- About the Editors
- Contributors
- Introduction: The Oxford Handbook of Organizational Climate and Culture
- Part 2 Micro Processes in Organizations
- Staffing Within the Social Context
- The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance
- Motivational Tactics
- Performance Management: Processes That Reflect and Shape Organizational Culture and Climate
- The Climate and Culture of Leadership in Organizations
- Communication, Organizational Culture, and Organizational Climate
- Positive and Negative Affective Climate and Culture: The Good, the Bad, and the Ugly
- The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior
- Employee Stress and Well-Being
- A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective
- Part 3 Macro Processes in Organizations
- Career Cultures and Climates in Organizations
- Implications of Organizational Life Cycles for Corporate Culture and Climate
- Sustainability: How It Shapes Organizational Culture and Climate
- Societal and Organizational Culture: Connections and a Future Agenda
- Part 4 Outcome and Process Foci for Climate and Culture
- Service Quality
- Safety Climate: Conceptualization, Measurement, and Improvement
- Climate and Culture for Health Care Performance
- The Role of Employee Justice Perceptions in Influencing Climate and Culture
- Collaboration and Conflict in Work Teams
- A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications
- A Review of the Literature on Ethical Climate and Culture
- Part 5 Conceptual and Methodological Issues
- An Organizational Identity Lens for Organizational Climate Scholarship
- Organizational Change
- Multilevel and Aggregation Issues in Climate and Culture Research
- Climate and Culture Strength
- A Configural Approach to the Study of Organizational Culture and Climate
- An Evolutionary View of Organizational Culture
- Part 6 Climate and Culture in Practice
- Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance
- Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo
- The Mayo Clinic Way: A Story of Cultural Strength and Sustainability
- From “Hamburger Hell” to “I’m Lovin’ It”: How Organizational Culture Contributed to McDonald’s Turnaround
- The Tata Group: Lessons on Global Business Excellence from India’s Most Prominent Multinational
- A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies
- Summary and Conclusion
- Author Index
- Subject Index