- Oxford Library of Psychology
- The Oxford Handbook of Organizational Climate and Culture
- Oxford Library of Psychology
- About the Editors
- Contributors
- Introduction: The Oxford Handbook of Organizational Climate and Culture
- Part 2 Micro Processes in Organizations
- Staffing Within the Social Context
- The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance
- Motivational Tactics
- Performance Management: Processes That Reflect and Shape Organizational Culture and Climate
- The Climate and Culture of Leadership in Organizations
- Communication, Organizational Culture, and Organizational Climate
- Positive and Negative Affective Climate and Culture: The Good, the Bad, and the Ugly
- The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior
- Employee Stress and Well-Being
- A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective
- Part 3 Macro Processes in Organizations
- Career Cultures and Climates in Organizations
- Implications of Organizational Life Cycles for Corporate Culture and Climate
- Sustainability: How It Shapes Organizational Culture and Climate
- Societal and Organizational Culture: Connections and a Future Agenda
- Part 4 Outcome and Process Foci for Climate and Culture
- Service Quality
- Safety Climate: Conceptualization, Measurement, and Improvement
- Climate and Culture for Health Care Performance
- The Role of Employee Justice Perceptions in Influencing Climate and Culture
- Collaboration and Conflict in Work Teams
- A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications
- A Review of the Literature on Ethical Climate and Culture
- Part 5 Conceptual and Methodological Issues
- An Organizational Identity Lens for Organizational Climate Scholarship
- Organizational Change
- Multilevel and Aggregation Issues in Climate and Culture Research
- Climate and Culture Strength
- A Configural Approach to the Study of Organizational Culture and Climate
- An Evolutionary View of Organizational Culture
- Part 6 Climate and Culture in Practice
- Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance
- Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo
- The Mayo Clinic Way: A Story of Cultural Strength and Sustainability
- From “Hamburger Hell” to “I’m Lovin’ It”: How Organizational Culture Contributed to McDonald’s Turnaround
- The Tata Group: Lessons on Global Business Excellence from India’s Most Prominent Multinational
- A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies
- Summary and Conclusion
- Author Index
- Subject Index
Abstract and Keywords
This chapter discusses how motivational tactics can facilitate the emergence of a performance-enhancing culture and climate. How needs, traits, values, and goals are the foundations upon which work motivation is built is first explained. Of these, goals have the most immediate effect on employee behavior. Motivational tactics that involve goals, namely, incentives, coaching, celebrations, and employee voice are then discussed in terms of their effectiveness in creating, maintaining, and changing organizations’ culture and climate. Finally, this chapter examines the cultural behaviors that these motivational tactics, consciously and subconsciously through priming, attempt to create, reinforce, and sustain.
Keywords: celebrations, coaching, goals, incentives, subconscious goals, voice
Gary P. Latham, Rotman School of Management, University of Toronto
Christina Sue-Chan, Department of Management, City University of Hong Kong
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- Oxford Library of Psychology
- The Oxford Handbook of Organizational Climate and Culture
- Oxford Library of Psychology
- About the Editors
- Contributors
- Introduction: The Oxford Handbook of Organizational Climate and Culture
- Part 2 Micro Processes in Organizations
- Staffing Within the Social Context
- The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance
- Motivational Tactics
- Performance Management: Processes That Reflect and Shape Organizational Culture and Climate
- The Climate and Culture of Leadership in Organizations
- Communication, Organizational Culture, and Organizational Climate
- Positive and Negative Affective Climate and Culture: The Good, the Bad, and the Ugly
- The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior
- Employee Stress and Well-Being
- A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective
- Part 3 Macro Processes in Organizations
- Career Cultures and Climates in Organizations
- Implications of Organizational Life Cycles for Corporate Culture and Climate
- Sustainability: How It Shapes Organizational Culture and Climate
- Societal and Organizational Culture: Connections and a Future Agenda
- Part 4 Outcome and Process Foci for Climate and Culture
- Service Quality
- Safety Climate: Conceptualization, Measurement, and Improvement
- Climate and Culture for Health Care Performance
- The Role of Employee Justice Perceptions in Influencing Climate and Culture
- Collaboration and Conflict in Work Teams
- A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications
- A Review of the Literature on Ethical Climate and Culture
- Part 5 Conceptual and Methodological Issues
- An Organizational Identity Lens for Organizational Climate Scholarship
- Organizational Change
- Multilevel and Aggregation Issues in Climate and Culture Research
- Climate and Culture Strength
- A Configural Approach to the Study of Organizational Culture and Climate
- An Evolutionary View of Organizational Culture
- Part 6 Climate and Culture in Practice
- Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance
- Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo
- The Mayo Clinic Way: A Story of Cultural Strength and Sustainability
- From “Hamburger Hell” to “I’m Lovin’ It”: How Organizational Culture Contributed to McDonald’s Turnaround
- The Tata Group: Lessons on Global Business Excellence from India’s Most Prominent Multinational
- A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies
- Summary and Conclusion
- Author Index
- Subject Index
