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date: 16 February 2020

Abstract and Keywords

Decision making is the lifeblood of every organization and the central focus in the practice of evidence-based management (EBMgt). To help guide the practice of EBMgt, this chapter describes fundamental concepts of decision making and decision management. It begins with a discussion of the features that distinguish decision making from other, related concepts, such as more general problem solving and judgment. It then describes how crucial aspects of decision management are approached especially effectively when decision processes are broken down into essential elements. It then describes the theory known as the “cardinal decision issue perspective,” and illustrates its use as a decision management tool.

Keywords: decision process, decision quality, decision management, decision appraisal, cardinal decision issues

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