Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 18 February 2020

Abstract and Keywords

Communities of practice have become increasingly valuable to organizations as the focal point of knowledge management initiatives. Communities of practice enhance organizational performance by stimulating the acquisition, application, and creation of actionable knowledge through social learning. The integration of collaborative technologies, computer-mediated communications, and online information storage connects community members who are distributed worldwide. The geographic distribution of community members introduces cultural, logistical, and practical challenges to social learning that technology design must overcome to enable productive member participation. Together with effective organizational support, information technology can stimulate member engagement and organizational impact. This chapter defines communities of practice, how they achieve organizational impact, and how member distribution affects the social learning process. Design implications for fostering social interaction, enhancing knowledge utility, and supporting effective community governance are provided.

Keywords: community of practice, knowledge management, social learning, actionable knowledge, information technology, organizational performance

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.