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date: 17 February 2020

Abstract and Keywords

This chapter examines the link between the design of employee jobs and five positive employee experiences and actions suggested by the positive organizational scholarship literature: satisfaction with the job, satisfaction with opportunities to grow and develop at work, internal work motivation, creativity, and altruism. The chapter first defines job design and then describes an approach to the design of jobs that has received the most empirical attention: job characteristics theory (JCT). I then review the literature that has focused on the effects of the core job characteristics included in JCT on the aforementioned positive outcomes. The implications of these findings for the design of individuals’ jobs are then presented. I conclude with a discussion of several topics for future research, including the possible effects of the design of jobs on several positive employee outcomes (e.g., new learning and resilience) that have received little research attention.

Keywords: Job design, positive organizational scholarship, satisfaction, creativity, altruism, learning, resilience

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