Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 06 March 2021

Abstract and Keywords

This chapter addresses the influence of design dimensions on users’ responses in health care environments. The need of a user-centered design based on rigorous empirical evidence is outlined, so that health care services can take full advantage of the environment as an important contributor for the therapeutic processes. Accordingly, we advocate the shift to more humanized health care places by relying on evidence-based design. A theoretical framework based on the multi-place approach is presented to provide a conceptual lens for better investigating the multifaceted nature of hospitals, which include different spaces, physical features, functions, environmental roles (patients, caregivers, visitors), behaviors, and representations. Current research trends witness a growing interest toward this topic, though, despite the increased number of studies, there is yet need of rigorous and systematic research proving the importance of health care design aspects on people’s well-being. Finally, future directions for research are suggested.

Keywords: health care design, user-centered design, humanization, evidence-based design, multi-place, systemic view, patients, caregivers, hospital visitors

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.