Abstract and Keywords
This chapter reviews work on group decision making and problem solving. Included are topics both within and outside traditional boundaries of social psychology, such as collective induction, swarm intelligence models, jury decision making, information sharing, collaborative memory, gossip, brainstorming, and team mental models. The literature is discussed in terms of the collective information search and distribution model, which highlights group members' motivational and cognitive processes as well as the demonstrability of the group task. The 2 ´ 2 model distinguishes (1) motives that members hold for themselves from those they hold for the group as a whole and (2) motives related to acquiring knowledge from those related to facilitating intragroup and intergroup relations. The model assumes that each general class of motives has various subtypes and that group members can have multiple motives at one time. In addition to providing a useful framework for organizing the literature, the model suggests ideas for further investigation.
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