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date: 24 August 2019

Abstract and Keywords

Knowledge bears a paradoxical relationship to creativity and innovation: it is essential to both, and yet (under certain circumstances) is inimical to both. That is, knowledge both gives birth to innovative ideas and can also kill them. This article examines the management of that paradox at three levels: organizational, group, and individual. At the organizational level, knowledge is the basis for both core capabilities and core rigidities. At the group level, team composition and norms can influence how knowledge and expertise is utilized to either enhance or inhibit innovation. And at the individual level, expertise enables intuitive leaps of creativity but is also subject to cognitive biases that stifle innovation. This article suggests ways of countering the negative effects of knowledge and capitalizing on its power to create and inspire.

Keywords: core rigidity, core capabilities, knowledge, expertise, creativity, innovation, dysfunctional momentum, teams, cognitive biases

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