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date: 17 September 2021

Abstract and Keywords

For years, diversity scholars have been calling for more empirical studies that specifically show how linguistic and non-linguistic practices produce asymmetrical differences between and among social groups. To that end, we show that textual analysis methodologies can provide situational, contextual, and empirical research that demonstrates practices and productions of these differences in organizations and workplaces. We further provide researchers with two overlooked approaches of textual analysis methodology that add a multi-level organizational dimension to studying the production of these differences—critical sensemaking and discourse theory. By establishing and maintaining contextual relevance and casting organization as socially constructed on multiple levels, these two approaches help point to systemic-wide strategies for addressing critical organizational, institutional and societal diversity issues such as discrimination or harassment. This chapter will be useful for the diversity researcher who studies linguistic and non-linguistic practices in organizational, institutional, and social formations.

Keywords: textual analysis, discourse theory, critical sensemaking

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