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date: 22 May 2019

Abstract and Keywords

This chapter is focused on what survey research has recently contributed to our knowledge of diversity management outcomes and what is to be done to bring this field further. To this end it provides an overview of recent survey research articles on diversity management outcomes. They reveal inconsistent results: whereas organizational surveys have yielded inconclusive findings with regard to the outcomes of diversity policies and management, employee surveys have often shown positive relationships between diversity policies and management and employee outcomes. The inconsistency of these findings are then further explained by discussing four main methodological weaknesses of current survey research on diversity management outcomes and by relating these issues to the main gaps in our knowledge. A research agenda for future survey research on diversity management outcomes is outlined to which questions regarding when and why diversity management would lead to favourable outcomes are central.

Keywords: survey research, diversity management, organizational surveys, employee surveys

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