Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 18 January 2020

Abstract and Keywords

The Introduction to the Handbook sets out the context for the book by outlining the growing incidence of innovations in conflict management. These are commonly represented under the rubric of “alternative dispute resolution” or “ADR” practices. Innovations in conflict management encompass grievance and problems involving individual employees and collective disputes between employers and trade unions. The field of ADR can broadly be understood as a series of conflict management practices that represent alternatives to employment litigation or resort to employment tribunals or agencies mandated to administer employment rights but that also provide alternatives to conventional grievance processes in organizations or modes of third-party involvement in dispute resolution. Innovations in conflict management have been driven by developments in employment rights, the rising costs of employment litigation or of state-provided third-party facilities for conflict resolution, challenges to conventional collective bargaining, new forms of work organization, and new approaches to human resource management (HRM). The literature in the field tends either to involve prescriptive textbooks, often with little empirical underpinning, or academic research published in specialist journals. In this book some of the world’s leading scholars in the field examine the context of innovations in conflict management, ADR and conventional practices for managing individual and collective conflict, case studies of forms of ADR in practice, and developments in conflict management in major countries in the global economy.

Keywords: conflict management, innovations in conflict management, ADR, employment grievances, collective disputes

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.