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date: 18 January 2020

Abstract and Keywords

Growing integration of the world economy has challenged the forms of collective conflict resolution that were established in the 20th century. But third-party processes continue to have a role in resolving employment disputes. They have become less judicial and more concerned with facilitating voluntary settlements. They have become more focused on advisory work, on improving employment practices, and on facilitating cooperative approaches to labor relations. This chapter analyses the bargaining relationships involved in employment negotiations. This provides the basis for a discussion of the rationale for the various forms of conciliation, mediation, and arbitration procedures currently used by third parties in resolving disputes.

Keywords: dispute, third-party intervention, strike avoidance, conciliation, mediation, arbitration, bargaining relationships

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