Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 23 January 2020

Abstract and Keywords

This chapter analyzes grievance procedures that operate under collective bargaining agreements to settle rights disputes between unionized employees and management. It focuses on the grievance procedure as a reactive employment dispute resolution mechanism; issues over which grievances are filed and the influence of demographic factors on grievance filing; dynamics of the grievance resolution process, including grievance arbitration, expedited arbitration and grievance mediation; the scope of grievance procedures and the doctrine of management’s reserved rights; grievance procedures and collective bargaining power; post-grievance dispute resolution outcomes; and comparisons between unionized and non-union grievance procedures. Brief attention is also given to the settlement of contract disputes through mediation, arbitration, and fact-finding. Main conclusions are drawn at the end of the chapter.

Keywords: grievance, procedures, arbitration, mediation, post-dispute resolution, dispute resolution, contract, settlement

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.