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date: 24 May 2022

Abstract and Keywords

This chapter examines Michel Crozier’s The Bureaucratic Phenomenon, an in-depth study of public administration in France in which he challenged the view that overemphasizes the formal and rational organizational structure of bureaucracy. Crozier developed a relational theory of power and a systematic program that explored bureaucracy as an “organizational system.” The chapter considers the ways in which The Bureaucratic Phenomenon represents a classic in public policy and administration and other disciplines such as sociology, organization theory, and political science. It also discusses the evolution of citations from the first half of the 1980s and The Bureaucratic Phenomenon’s increasing prominence in research in the fields of organization and management studies. Finally, it analyzes Crozier’s intellectual background, his central arguments in The Bureaucratic Phenomenon, and the book’s contribution to contemporary research on bureaucracy.

Keywords: Michel Crozier, The Bureaucratic Phenomenon, public administration, France, bureaucracy, power, public policy, sociology, organization theory, political science

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