- List of Figures
- List of Tables
- Summaries of Core Literature
- List of Contributors
- Charting the Landscape of Corporate Reputation Research
- Show Me the Money: A Multidimensional Perspective on Reputation as an Intangible Asset
- Keeping Score: The Challenges of Measuring Corporate Reputation
- What Does it Mean to Be Green? The Emergence of New Criteria for Assessing Corporate Reputation
- The Building Blocks of Corporate Reputation: Definitions, Antecedents, Consequences
- A Survey of the Economic Theory of Reputation: Its Logic and Limits
- Meeting Expectations: A Role-Theoretic Perspective on Reputation
- It Ain’t What You Do, it's Who You Do It With: Distinguishing Reputation and Status
- An Identity-Based View of Reputation, Image, and Legitimacy: Clarifications and Distinctions Among Related Constructs
- On Being Bad: Why Stigma is not the Same as a Bad Reputation
- Untangling Executive Reputation and Corporate Reputation: Who Made Who?
- Waving the Flag: The Influence of Country of Origin on Corporate Reputation
- Corporate Reputation and Regulation in Historical Perspective
- Industry Self-regulation as a Solution to the Reputation Commons Problem: The Case of the New York Clearing House Association
- How Regulatory Institutions Influence Corporate Reputations: A Cross-country Comparative Approach
- How Reputation Regulates Regulators: Illustrations from the Regulation of Retail Finance
- A Labor of Love? Understanding the Influence of Corporate Reputation in the Labor Market
- Does Reputation Work to Discipline Corporatemisconduct?
- From the Ground Up: Building Young Firms’ Reputations
- Strategic Disclosure: Strategy as A Form of Reputation Management
- Managing Corporate Reputation Through Corporate Branding
- After the Collapse: A Behavioral Theory of Reputation Repair
- A Framework for Reputation Management Over the Course of Evolving Controversies
Abstract and Keywords
This article builds on the notion that reputations can vary across different stakeholder groups, and highlights the significance of reputation in labour markets, especially as it applies to professional service firms. It is shown that primary and secondary labour markets, employees, and internal and external labour markets (ILMs and ELMs, respectively) influence the corporate reputation. Employees affect corporate reputation, particularly in an economic era of labour upskilling with a growing concentration on tertiary and quaternary economies. ILMs and ELMs enhanced their ability to be hired and their impact on the organisation. Professional services are an example of a sector where reputation has a role in the client market and the labour market. Labour market reputation is most valuable to organisations that try to contend on the basis of the quality of their employees or which are dependent on high-quality individuals for the delivery of particular services.
William S. Harvey is a Lecturer in Work and Organizational Studies at the University of Sydney Business School and an Associate Fellow at the Centre for Corporate Reputation, University of Oxford. His current work focuses on the multiple dimensions of reputation within professional service firms. His other research analyses the mobility and economic impact of highly skilled migrants as well as the methodological challenges of interviewing business elites. William's research has been published in journals such as Work and Occupations, global Networks, and Population, Space and Place.
Timothy Morris is Professor of Management Studies at the University of Oxford and a Programme Director in the Centre for Corporate Reputation. His current work on reputation focuses on the processes of reputation production and maintenance in consulting firms and links to his interests in innovation, change, and decision-making in professional service firms. Timothy's research has been published in journals such as the Academy of Management Journal, Journal of Management Studies, and Organization Studies.
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