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date: 30 March 2020

(p. xii) List of Figures

(p. xii) List of Figures

  • 3.1 From vertical to horizontal markets 61

  • 5.1 Annual growth rates of real GDP/hour 116

  • 5.2 US and European acceleration in productivity growth (market sector) 119

  • 9.1 A revised IS strategizing framework 237

  • 10.1 ITO research chronology 246

  • 10.2 Outsourcing learning curve 252

  • 10.3 Learning and feedback in IT sourcing 253

  • 10.4 Core capabilities in the outsourcing services provider 267

  • 17.1 The stages of e‐government model 412

  • 17.2 The centrality of ICT changes in contemporary public management change 420