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date: 20 January 2020

Abstract and Keywords

Interviews are often conducted in public policy work, in order to make new things happen, to find out what are the most efficient methods in politically uncertain and fluid settings, and to learn. This article explores the work of interviewing and listening to multiple parties in two ways. The first is noting the conceptual problems that arise during these activities. The second is to address what follows the practical problems that analysts encounter. The article shows that interviewing means listening to and learning from other people. Interviewing can only be done with the other person's cooperation or collaboration. Some of the most common obstacles in interviewing and how these can be overcome are also discussed.

Keywords: interviewing, conceptual problems, practical problems, critical listening, public policy work, interviewing obstacles

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