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date: 20 February 2020

Abstract and Keywords

Although there is now an established literature to support the basic idea that emotions are inherent in social exchange processes between leaders and followers, research exploring the role of emotions in the formation and maintenance of leader–member exchange (LMX) relationships remains underdeveloped. In this essay, the authors begin by establishing the background and importance of this line of research. The essay then proceeds in three stages. In the first, they review the underlying theories used in the literature to study the implications of emotions-related constructs for LMX development. Second, they address three key areas important for improving understanding the nexus of LMX and emotion: (1) LMX and emotional intelligence, (2) LMX and discrete emotions, and (3) LMX and emotional labor. Finally, they discuss the challenges of the extant research and identify avenues for future research.

Keywords: leader–member exchange, emotions, emotional intelligence, emotional labor

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