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date: 12 July 2020

Abstract and Keywords

This article explores some key environmental and organizational characteristics that may influence the type of crisis management system that an emergent crisis type activates. It provides a typology of crises and the decision system attributes that may reduce their negative consequences or amplify their positive consequences. It explores the “fit” of alternative crisis management decision processes with some specific crisis types. It also explores some of the immediate consequences of crisis decision making. The fifth section deals with the longer term consequences of the crisis as a function of the decision processes and the types of crisis the system has faced.

Keywords: organizational characteristics, crisis management system, emergent crisis, decision system, decision processes, crisis consequences

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