Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 13 July 2020

Abstract and Keywords

The article's first section describes the case. Then, the second section discusses the conclusions drawn from the case. As becomes apparent, this case study undermined many aspects of the orienting framework. The study suggested that façades, far from being unitary, have different facets serving very different roles with respect to stakeholders' decision making. Moreover, the case study revealed that not only entire organizations, but also headquarters, departments, small units, even individuals decide to display façades. Finally, the case study demonstrated that façades do not only serve to legitimize organizations—they serve many other functions. Some of these functions do in fact deceive stakeholders, but this deception, as well as façades other functions, can also benefit stakeholders.

Keywords: decision making, organizational façades, stakeholders, organizational decision making, organizations, organizational legitimacy

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.