- The Oxford Handbook Of Organizational Decision Making
- List of Figures
- List of Tables
- Notes on Contributors
- Organizational Decision Making: Mapping Terrains on Different Planets
- Boom and Bust Behavior: On the Persistence of Strategic Decision Biases
- Information Overload Revisited
- Decision Making with Inaccurate, Unreliable Data
- Borgs in the Org? Organizational Decision Making and Technology
- Making the Decision to Monitor in the Workplace: Cybernetic Models and the Illusion of Control
- Culture and Decision Making
- Facing the Threat of Disaster: Decision Making When the Stakes are High
- The Fit Between Crisis Types and Management Attributes as a Determinant of Crisis Consequences
- Employing Adaptive Structuring as a Cognitive Decision Aid in High Reliability Organizations
- Expertise and Naturalistic Decision Making in Organizations: Mechanisms of Effective Decision Making
- Cognitively Skilled Organizational Decision Making: Making Sense of Deciding
- Linking Rationality, Politics, and Routines in Organizational Decision Making
- Superstitious Behavior as a Byproduct of Intelligent Adaptation
- On The Implications of Behavioral Decision Theory for Managerial Decision Making: Contributions and Challenges
- Intuition in Organizational Decision Making
- Affect and Information Processing
- Individual Differences And Decision Making
- Group Composition and Decision Making
- Making Sense of Real Options Reasoning: An Engine of Choice that Backfires?
- The Social Construction of Rationality in Organizational Decision Making
- When “Decision Outcomes” are not the Outcomes of Decisions
- What Lies Behind Organizational Façades and How Organizational Façades Lie: An Untold Story of Organizational Decision Making
- Teaching Decision Making
- Facilitating Serious Play
- Do Activities of Consultants and Management Scientists Affect Decision Making by Managers?
- Risk Communication in Organizations
- Structuring the Decision Process: An Evaluation of Methods
- Strategy Workshops and “Away Days” as Ritual
- Troubling Futures: Scenarios and Scenario Planning for Organizational Decision Making
- Subject Index
- Personal Name Index: Includes All Referenced Authors
Abstract and Keywords
This article aims to address various issues as seen through the naturalistic decision making (NDM) perspective, a relatively nascent yet vibrant research tradition that seeks to understand how professionals are able to translate their experience into quality decisions within complex “real-world” environments. It documents the types of adaptations that experts make within organizations that enable decision-making effectiveness in the face of complexity. To this end, the article first provides an overview of the NDM movement. Secondly, it explores the role of individual expertise in decision making in NDM environments. Thirdly, it explores the issue of expert teams. This article draws from NDM investigations of individual and team decision making within organizations from a variety of domains as well as basic research on the nature of expertise.
Michael A. Rosen, PhD, is an assistant professor at the Armstrong Institute for Patient Safety and Quality and the Department of Anesthesiology and Critical Care Medicine at the Johns Hopkins University School of Medicine. His research and applied work focus on understanding teamwork, decision making, and problem solving in healthcare delivery systems, as well as strategies to improve these types of performance including simulation, systems design, and performance measurement and feedback. He has published over 50 peer-reviewed articles and chapters in these areas. Prior to his appointment at Johns Hopkins, he was a consultant to the Department of Defense Patient Safety Program. He completed his PhD in Human Factors Psychology at the University of Central Florida and the Institute for Simulation and Training in 2010.
Eduardo Salas is Trustee Chair and Professor of Psychology at the University of Central Florida. He also holds an appointment as Program Director for the Human Systems Integration Research Department at the Institute for Simulation & Training. Eduardo Salas has co‐authored over 300 journal articles and book chapters and has co‐edited 16 books. He is on or has been on the editorial boards of Journal of Applied Psychology, Personnel Psychology, Military Psychology, Interamerican Journal of Psychology, Applied Psychology: An International Journal, International Journal of Aviation Psychology, Group Dynamics, Journal of Organizational Behavior, and is a past editor of Human Factors journal. He is a fellow of the American Psychological Association (SIOP and Divisions 19 & 21), and the Human Factors and Ergonomics Society. He received his PhD degree (1984) in industrial and organizational psychology from Old Dominion University.
Rebecca Lyons is a doctoral candidate in the industrial and organizational psychology program at the University of Central Florida. She also works as a graduate research associate at the Institute for Simulation and Training where her research interests include individual and team training, simulation, performance measurement, and individual and team decision making and adaptability. Much of this work has related to teams working in complex environments, such as healthcare and military populations. Rebecca is currently lead graduate student on projects funded by ARL-STTC and the National Institutes of Health. She has co-authored ten peer-reviewed articles, and six book chapters.
Stephen M. Fiore holds a joint appointment with the University of Central Florida's Cognitive Sciences Program in the Department of Philosophy and UCF's Institute for Simulation and Training and Team Performance Laboratory. He earned his PhD (2000) in cognitive psychology from the University of Pittsburgh, Learning Research and Development Center. He maintains a multidisciplinary research interest that incorporates aspects of the cognitive, organizational, and computational sciences in the investigation of learning and performance in individuals and teams. He is Co‐editor of a recent volume on Distributed Learning as well as a volume on Team Cognition and he has published in the area of learning, memory, and problem solving at the individual and the group level. He has helped to secure and manage over US$6 million in research funding from organizations such as the National Science Foundation, the European Science Foundation, the Office of Naval Research, and the Air Force Office of Scientific Research.