Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 22 January 2020

Abstract and Keywords

This article focuses on employee voice in non-union enterprises. It provides a brief review of the literature on employee voice and mutual gains that focuses on how they are linked. The article summarizes the evidence, including a new source of evidence, about the incidence of alternative dispute-resolution (ADR) systems and practices in (US-based) non-union enterprises. Furthermore, it draws on a sample of such enterprises to estimate the extent to which employees actually exercise voice under these ADR systems and practices. The article then analyses the survey, interview, and archival data drawn from four of these non-union enterprises to document and assess the extent to which employee exercise of voice under these enterprises’ ADR systems and practices result in mutual gains to employer and employee. Finally, it summarizes the main conclusions of this study and derives certain implications for a broadened theoretical perspective on employee voice and mutual gains.

Keywords: employee voice, non-union enterprises, mutual gains, dispute-resolution systems, archival data

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.