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date: 22 January 2020

Abstract and Keywords

This chapter summarizes David A. Garvin’s model of the learning organization and compares and contrasts Garvin’s perspective with those of other scholars. The chapter begins by presenting Garvin’s original definition of the learning organization, the processes learning organizations excel at managing, and ways to measure whether an organization is a learning organization. Next, the chapter describes Garvin’s revisions to his model over time, including changes to his definition, an increased emphasis on enablers of organizational learning, and additional ways to assess learning organizations. The chapter then positions Garvin’s perspective within the broader literature on the learning organization, identifying his focus on learning processes as a distinctive contribution. Finally, it assesses the impact of Garvin’s definition on both research and practice and speculates on the relevance of Garvin’s learning organization to present and future organizations.

Keywords: learning organization, David A. Garvin, organization, learning processes, organizational learning

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