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date: 06 May 2021

Abstract and Keywords

This chapter reports on a search for real learning organizations. After reviewing ninety articles from the last decade that refer prominently to learning organizations, it identifies and closely scrutinizes eight potentially credible accounts. However, all eight accounts are found wanting, most commonly because of the inadequacy of the criteria used and/or because of the absence of trustworthy evidence. This leads to the conclusion that learning organizations are best treated as a Pegasus-like ideal rather than as something that really exists. Nevertheless, given the likelihood that claims about particular organizations being “learning organizations” will continue to be made, the chapter suggests ways that investigators can support such claims with more trustworthy evidence.

Keywords: Pegasus, learning organization, organizational learning, trustworthiness, credibility

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