Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 17 February 2020

Abstract and Keywords

Processes of identity work and identification are neither purely cognitive nor just behavioural matters but intersected by emotions. In providing an overview of current developments, this chapter seeks to highlight the variety of approaches available to identity researchers interested in emotions in organizations. It describes the various conceptual perspectives that identity scholars adopt in order to fruitfully incorporate emotions into their study of identity in organizations by, for example, highlighting the affective aspects of social identification, understanding emotions as discursive resources, and addressing emotional labour as a form of identity work. Discussing areas for future research the chapter investigates how emotions connect the individual and the social, the role of emotions in organizational members’ responses to social influences on their identities, and the emotional aspects of identity work.

Keywords: emotion, identity, feeling, affect, emotional labour, humour, discourse

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.