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date: 22 April 2021

Abstract and Keywords

The interface is a ubiquitous organizational metaphor. This chapter shows how the interface is discussed simultaneously but discretely as a noun and as a verb—as a site of encounter as well as an active controller of our digital practices, respectively. This duality produces a deadlock in critical examination of digital interfaces. The chapter proposes to break the impasse by positioning the interface as a process and analysing it through three sites of inquiry—thresholds, intentionality, and measurement—to enliven the politics of power and control in the organizational promises of the interface.

Keywords: interface, computing, human–computer interaction, digital cultures, organization politics

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