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date: 13 November 2019

Abstract and Keywords

This chapter distinguishes four facets of CSR and explains how they influence employees’ experience of meaningful work. Specifically, it is described how stakeholders’ CSR expectations help employees understand which aspects of their work are of value to others; how CSR assessments provide feedback to employees about whether they are meeting stakeholders’ expectations; how CSR attributions affect employees’ experience of kinship at work; and how organizations’ CSR responses provide opportunities for employees to experience personal agency in addressing socio-environmental concerns. Boundary conditions on these effects are discussed, including (1) employees’ agreement with stakeholder expectations, (2) their sense of control over socio-environmental outcomes; and the degree to which employees (3) identify with groups to which stakeholders attribute social (ir)responsibility and (4) perceive personal growth opportunities through CSR involvement. These insights contribute to understanding CSR as a context that influences employees’ experience of work.

Keywords: corporate social responsibility, CSR, stakeholders, organizational identification, meaningful work, employee involvement

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