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date: 23 February 2020

Abstract and Keywords

This chapter presents a case study of the construction of the London 2012 Olympic and Paralympic Games. The approach to systems integration used to deliver London 2012 addressed the two levels of complexity associated with this megaproject. Prime contractors were appointed to manage each individual system as separate project (such as the Olympic Stadium and Velodrome), and the task of integrating the entire collection of systems and engaging with multiple stakeholders was performed jointly by the client and its delivery partner. The chapter provides a brief review of the systems integration and project management literature, and identifies the layered structure of systems integration used to manage London 2012. It also considers what we can learn about the wider role of systems integration in megaproject management, and concludes by suggesting some promising avenues for future research.

Keywords: London 2012, systems integration, stakeholders, complexity, literature

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