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date: 03 June 2020

Abstract and Keywords

Volunteerism is a form of prosocial behavior that involves a freely chosen decision to commit a sustained amount of time and effort to helping another person, group, or cause, typically through a nonprofit organization. We provide a thorough review of social-psychological theory and research on volunteering by examining its antecedents, experiences, and consequences, both personal and situational. In doing so, we address various questions: Who volunteers and why? What organizational practices lead to committed and satisfied volunteers? What are the benefits of volunteerism for volunteers, the recipients of their services, and for society at large?

Keywords: volunteerism, personality, empathy, motivation, recruitment, requirements, satisfaction, commitment, organizations, health

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