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date: 22 September 2020

Abstract and Keywords

Emerging innovations have the potential to facilitate or impede the success of older workers, who are expected to operate in an increasingly high-tech environment. As discussed in this chapter, tools and technologies have been developed to help older adults capitalize on their strengths and overcome age-related limitations with respect to working memory, physical strength, visual acuity, and mobility. In addition, technology can function to reduce age discrimination and enhance training, social support, and networking opportunities. Despite its potential, technology can also cause new problems, thus contributing to the challenges faced by older workers. Such problems may stem from a lack of usability and attitudinal barriers to technology acceptance. Technology design and training are critical areas that must be considered to address these issues. Attention to these matters will advance the success of older adults who remain in the workforce and facilitate the reintegration of those who seek re-employment after retirement.

Keywords: age, aging workforce, computer-supported cooperative work, information and communication technology, older adults, technology, usability, virtual work, Web 2.0

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