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date: 26 January 2021

Abstract and Keywords

The chapter explores some key trends that will affect work, workers, and management in the coming decades. It begins by examining how change itself has changed, followed by the impacts of technology and e-commerce on companies in a variety of industries, demographic changes, and the impending issue of global demand exceeding the supply of people with needed skills. Building on these themes, the chapter then examines the relationship between demographic changes and knowledge management, and what some U.S. companies are doing to find and keep older workers. Other key trends include the global distribution of generations, with special emphasis on generational similarities and differences. The chapter concludes by examining the types of new jobs being created, together with career-management strategies that will allow members of all generations to capitalize on the current and emerging changes described in the chapter.

Keywords: demographic trends, knowledge management, global labor markets, 21st-century change

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