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date: 18 October 2019

Abstract and Keywords

Two bodies of research focus on advice messages and interactions. Conversation analysts provide detailed descriptions of advice messages and interaction sequences in naturally occurring interactions. Supportive communication scholars theorize how advice message features influence recipients’ emotional, problem solving, and relational outcomes. The two research paradigms differ, and although both contribute to an understanding of advice messages and interactions, they remain relatively unintegrated. This chapter reviews major findings from each paradigm. To demonstrate the potential for integration, two research programs that incorporate conversation analytic findings into theorizing about supportive communication are reviewed. The chapter concludes by proposing how to further extend theorizing about advice as supportive communication by integrating conversation analytic insights.

Keywords: advice, message, interaction, sequence, effect, conversation analysis, communication

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