Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 13 July 2020

Abstract and Keywords

In this chapter, we discuss compassion as experienced and expressed at the organization level of analysis. Shifting to this collective level suggests that the definition of compassion needs to be expanded to include two additional attributes: (1) the active demonstration of compassion through the organization and its members; and (2) actions motivated by inherent virtuousness rather than the acquisition of a reward. The chapter describes empirical studies in organizational settings in which the relationship between virtuousness and desired organizational outcomes is examined. Compassion by itself is seldom a singular predictor of organizational performance, but in combination with other virtues, it has profound effects. The chapter provides a theoretical rationale for why compassion has a significant impact on organizational performance. Three explanatory mechanisms are identified for why compassion predicts effectiveness. The chapter concludes by highlighting some fundamental principles that are needed to expand our understanding of compassion and its effects in organizations.

Keywords: compassion, organizational compassion, virtue, virtuousness, organizational culture, organizational performance, positivity

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.