Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 18 September 2019

Abstract and Keywords

This article focuses on the measurement of trust. First, we start with a brief conceptualization of trust, contrasting it with the concept of generalized trust. Second, we survey developments in trust measurement since the 1960s. Third, we summarize and try to systematize a number of measurement debates that have taken place. Fourth, we outline how trust measurement may develop in the future, discuss how differently formulated survey questions may abate some of the debates within the field, and present empirical data that follow some of these directions. Essentially we argue that trust—as opposed to generalized trust—should be measured through reliance on a set of more specific questions that measure expectations across a series of different situations.

Keywords: Measurement, trust, trust measurement, measurement, generalized trust

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.