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date: 10 April 2021

Abstract and Keywords

A small but growing body of research on organizational citizenship behavior (OCB) and objective career outcomes highlights the need for more consistency across studies. This chapter critically examines extant literature and highlights key issues in current research. More specifically, we identify three main issues in the current literature. First, many OCB studies do not include a corollary measure of task behavior. Second, there seems to be an assumption that performance evaluations are positively related to objective career outcomes. Third, it is important to acknowledge that studying reward recommendations is not the same as studying actual rewards. Following discussion of these three issues, we then review the studies on OCB and various objective career outcomes (i.e., productivity, salary and financial rewards, other rewards, promotion and career advancement); point out patterns and trends across the studies; and make recommendations for how the field can move forward in terms of future research directions.

Keywords: organizational citizenship behavior, in-role behavior, rewards, career outcomes, resource allocation, task behavior

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