Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 16 April 2021

Abstract and Keywords

This chapter examines the relationship between two important forms of job performance: organizational citizenship behavior and counterproductive work behavior. There are several reasons (e.g., construct definitions, relationships with antecedents) to suspect that these two constructs are strongly negatively related, perhaps even opposite ends of a single behavioral continuum. However, empirical results demonstrate a relationship that is typically weakly to moderately negative and occasionally even positive. We discuss theory and empirical results (where possible, meta-analytic) at not just the traditional between-person level of analysis but also the within-person and between-unit levels. Our review suggests several important future research opportunities at the traditional between-person level (e.g., a pressing need for more and better theory). Yet, in our view, the most exciting research opportunities exist at the within-person level. Overall, the relationship between citizenship and counterproductive behavior promises to remain a vibrant and influential area of research for the foreseeable future.

Keywords: organizational citizenship behavior, counterproductive work behavior, within-person, between-person, level of analysis, theory

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.