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date: 10 April 2021

Abstract and Keywords

In this chapter, we review the literature concerning motives for engaging in organizational citizenship behavior (OCB) and frame this review within the broader literature on the functional, goal-driven approach to behavior. We extend this approach by viewing OCB in a context of one’s future work self—aspirations based on one’s salient view of his or her future in a work context—and how individuals can accomplish many goals through a single behavior (i.e., multifinality) or substitute various means (i.e., equifinality) in order to best satisfy goal-driven approaches to connect individuals to their ideal future work selves. In essence, we argue that people are motivated to select behaviors that give them the best opportunity to achieve their future goals with respect to work, which often manifests as OCBs.

Keywords: OCB, future work selves, multifinality, equifinality, goal-driven approach

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