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date: 18 November 2019

Abstract and Keywords

This chapter provides an introduction and overview to the Handbook of Organizational Citizenship Behavior. It begins with a brief discussion of how organizational citizenship behavior (OCB) was traditionally defined and then explores the reasons why this concept has gained so much attention in the past three decades. Following this, we provide an overview of the Handbook. Specifically, the Handbook is organized into four sections: the history and meaning of organizational citizenship behavior; the consequences of OCB, the antecedents of OCB, and moving forward. Finally, we provide a brief description of the contents of the chapters in each of these sections.

Keywords: organizational citizenship behavior, OCB, antecedents of OCB, consequences of OCB, extra-role behavior

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