Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). © Oxford University Press, 2022. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 04 July 2022

Abstract and Keywords

While artificial intelligence (AI) in supply chains (SC) has become a popular topic, there is a distinct lack of conceptual frameworks with which to categorize and review how various subtopics of AI can help in subfields of supply chain management. To address this gap, this chapter conceptualizes the new topic of SC AI through a human-mimicking intelligent agent that exhibits “smart” SC behavior. It then develops several SC AI capability blocks for the intelligent agent and reviews and synthesizes studies to date within these capability blocks. The chapter concludes by highlighting several industrial use cases and extant challenges reported in the literature that need to be tackled to move this exciting new field forward.

Keywords: supply chains, artificial intelligence, data analytics, machine learning, intelligent software agents

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.