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Customer Selection to Acquire, Retain, and Grow  

Andrea L. Dixon

Print publication date:
Jan 2011
Online publication date:
May 2011

The Business of History: Customers, Professionals, and Money  

Brian Martin

Print publication date:
Oct 2017
Online publication date:
Oct 2017

Customer Relationship Management and the Sales Force  

Thomas W. Leigh

Print publication date:
Jan 2011
Online publication date:
May 2011

Rethinking Organizational Citizenship Behavior in Service Organizations: Its Nature and Conceptualization  

Anit Somech and Anat Drach-Zahavy

Print publication date:
Aug 2018
Online publication date:
Jan 2017

Service Quality  

Dana Yagil

Print publication date:
Jun 2014
Online publication date:
Aug 2014

Services Engineering: Design and Pricing of Service Features  

Guillermo Gallego and Catalina Stefanescu

Print publication date:
Jun 2012
Online publication date:
Nov 2012

Current Challenges and Future Prospects for Pricing Management  

Özalp Özer and Robert Phillips

Print publication date:
Jun 2012
Online publication date:
Nov 2012

Wireless Services Pricing in the United States  

Jon Zimmerman

Print publication date:
Jun 2012
Online publication date:
Nov 2012

Sales Force Agility, Strategic Thinking, and Value Propositions  

Larry B. Chonko and Eli Jones

Print publication date:
Jan 2011
Online publication date:
May 2011

The Evolution of the Strategic Sales Organization  

Nigel F. Piercy and Nikala Lane

Print publication date:
Jan 2011
Online publication date:
May 2011

Structuring the Sales Force for Customer and Company Success  

Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer

Print publication date:
Jan 2011
Online publication date:
May 2011

Price Discrimination in the Digital Economy  

Drew Fudenberg and J. Miguel Villas-Boas

Print publication date:
Aug 2012
Online publication date:
Nov 2012

Labor Market Consequences: Employment, Wages, Disability, and Absenteeism  

Susan L. Averett

Print publication date:
Oct 2011
Online publication date:
Sep 2012

Entrepreneurial Team Assembly: Knowledge Transfer, Customer Transfer, and Matching Models  

Martin Ganco, Florence Honoré, and Joseph Raffiee

Print publication date:
Nov 2019
Online publication date:
Aug 2019

The Economics of Male Sex Work  

Trevon D. Logan

Print publication date:
Oct 2016
Online publication date:
Dec 2016

Procurement and War  

Nick Witney

Print publication date:
Jan 2012
Online publication date:
Sep 2012

Sizing the Sales Force and Designing Sales Territories for Results  

Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer

Print publication date:
Jan 2011
Online publication date:
May 2011

Sales Technology  

Gary K. Hunter

Print publication date:
Jan 2011
Online publication date:
May 2011

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