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Roberson, Q., Phillips, K., Duguid, M., Thomas-Hunt, M., & Uparna, J. (2013-01-09). Diversity as Knowledge Exchange: The Roles of Information Processing, Expertise, and Status. In The Oxford Handbook of Diversity and Work. : Oxford University Press. Retrieved 31 Mar. 2020, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199736355.001.0001/oxfordhb-9780199736355-e-9.