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Durant, R., Miller, G., & Whitford, A. (2010-10-14). Experimental Methods, Agency Incentives, and the Study of Bureaucratic Behavior. In The Oxford Handbook of American Bureaucracy. : Oxford University Press. Retrieved 20 Jan. 2020, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199238958.001.0001/oxfordhb-9780199238958-e-33.