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Crane, A., Matten, D., McWilliams, A., Moon, J., Siegel, D., & Smith, N. (2008-02-14). Consumers as Drivers of Corporate Social Responsibility. In The Oxford Handbook of Corporate Social Responsibility. : Oxford University Press. Retrieved 10 Aug. 2020, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199211593.001.0001/oxfordhb-9780199211593-e-012.