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Podsakoff, P., Mackenzie, S., Podsakoff, N., Halbesleben, J., & Bellairs, T. (2018-08-25). What Are the Motives for Employees to Exhibit Citizenship Behavior?: A Review of Prosocial and Instrumental Predictors of Organizational Citizenship Behavior. In The Oxford Handbook of Organizational Citizenship Behavior. : Oxford University Press. Retrieved 23 Feb. 2020, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780190219000.001.0001/oxfordhb-9780190219000-e-16.