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Bovens, M., Goodin, R., Schillemans, T., & Peters, B. (2014-05-01). Accountability in Public Administration. In The Oxford Handbook of Public Accountability. : Oxford University Press. Retrieved 14 Dec. 2019, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199641253.001.0001/oxfordhb-9780199641253-e-032.