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Binder, S., Rhodes, R., Rockman, B., & Kettl, D. (2008-06-12). Public Bureaucracies. In The Oxford Handbook of Political Institutions. : Oxford University Press. Retrieved 6 Dec. 2019, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199548460.001.0001/oxfordhb-9780199548460-e-19.