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 (2007-06-21). Ferlie, E., Lynn, L., & Pollitt, C. (Eds.), The Oxford Handbook of Public Management. : Oxford University Press. Retrieved 11 Dec. 2019, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199226443.001.0001/oxfordhb-9780199226443.